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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 10, 2018

Great service!!!!! This is the way service is supposed to be that just average but up but above average when I come to Cadilac to have my vehicle serviced this is wha More

by Lilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy Brown, Marcelino Alfaro, Mo Almasri, David Beutler
Dec 11, 2018 -

Rizza Cadillac Buick GMC responded

Lilli, thank you for sharing this great feedback with us. We feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2018

Good marriage So far the Best so far the best,so far the best,so far the best ,so far the best ,so far the best ,so far the best More

by GODWIL1417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O connor and Becky D Andrea
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2018

Great Service I have no complaints! Excellent service! The loaner car is a great car to think about purchasing. Danielle provided excellent service while I waited o More

by Angel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept. Danielle, Joe Gonzalez, Joe Uccardi, Juan Rocha, Joe Ceplecha
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. We are happy to hear that Danielle provided you excellent service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2018

Customer service Danielle is awesome. She informs you of the issues that you may have with your vehicle and explains the services needed and the ones taken care of. More

by Kenz escalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Danielle is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2018

Steering Recall Repair When I made the appointment I was told the repair would take 1 1/2 hours, and that they did not provide loaner cars for recall work. When I dropped of More

by JACQUIE708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone except the front desk and cashier in the Service Dept.
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review. Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2018

Excellent I brought my car in for service and it was completed in little time and I was on my way. Thank you for the service done. More

by YVONNEDONALD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Always top shelf !!! I’ve been dealing with Tony Rizza for over 30 years. His Chevy store his Old’s Mobile store and now his Cadillac dealership. And always had excellent More

by Corny0107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O Connor, John O'Connell, Joe Uccardi
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Great people & Service! I’ve been coming here for 5 years now 2 times a year for maintenance, never had a problem . John Howard always takes care of me ( great guy ) ! Great More

by eaglewdf53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Very efficient and nice people to deal with Great experience thorough, courteous and timely. Always willing to get you in and out even though I didn’t have an appoint. Even looked at the new X More

by PATLABROSCIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Courteous, quick, informative My service manager Danielle is the main reason I keep coming back to Rizza service dept. she’s very informative, courteous. This is in the service dep More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Mike Mikicic
Dec 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Danielle’s consistent great customer service has earned your repeat business. We can’t wait to see you for your next servicing appointment! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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