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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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March 18, 2023

Very efficient and well run, The employees I came in contact with were very nice and helpful More

by James Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

James, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Sommerfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rocha, Danielle O'Connor
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

My Service Rep Jim was informative and pleasant. He answered all questions that were posed to him and offered free Onstar for 3 months. I appreciate the hospitality. More

by Ngray226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Laas
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Jim does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

The female that handled all the paperwork and recalls was VERY knowledgeable and friendly. She is a reason I shall return. More

by RNTEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

Thank you Becky at Tinley Park Rizza. You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block awa More

by CAINDALIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Mar 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 15, 2023

Great service. . I didn’t have to wait long.. the conference room is clean .. Everybody treated me with respect and was very polite More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Friendly and very professional. The entire building was clean and welcoming. Everyone was smiling and seemed happy even though it was a rainy and a gloomy day outside. More

by Mmaloney0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Rizza Cadillac Buick GMC again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Great service and quick service! Had an oil change and tire rotation which took just about an hour. Left dealership with a nicely washed and vacuumed car!! Thanks! Will be back! More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Very nice staff and friendly , provided the service it needed and the advice for the next mission service. 10/10 More

by Bahaa Hammood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2023

Everybody I come in contact with, but the owner it's pleasant and nice to be around.The owner walks around there speaks to no one,Smiles at no one, He acts like hes Forced to be there.. More

by CTA12962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of The car washing staff I give 5 stars too
Mar 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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