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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 16, 2018

No pressure for added services that weren’t crucial Loved the fact that I was not pressured to purchase other services that were not crucial at this time. Waiting area is comfortable and inviting More

by MichelleO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving pressure-free service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

Super Service I had a 2:00 p.m. appointment on a Saturday for an oil change. I was running about 20 minutes late due to traffic due to the Holiday Season! I had bee More

by rlopez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca D’Andrea & service technician not sure of his name but he was a young man
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC 's Service Department. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 15, 2018

Always a pleasure We were here to do a oil change it took about and hour was out at the time of the appointment was finished the service was great More

by Oil changer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ceplecha
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 15, 2018

Very professional Ever since I bought a Cadillac vehicle I love it and the service always on point! everyone is friendly and very professional definitely I recommend it More

by SGPROSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 14, 2018

Customer Service Kyle Ready was very helpful and explained everything to me. He updated me on the situation. He had the problem taking care of in a reasonable time. More

by RAWEMPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady, Jim Allegretti, Mike Lorenzo
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Kyle could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 13, 2018

Prompt and accurate professional service Rizza GMC in Tinley Park, is my dealership of choice. From routine maintenance to the most serious concerns and repairs. I know for sure, as a Realtor More

by RealtorRalphWaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor John Howard
Dec 13, 2018 -

Rizza Cadillac Buick GMC responded

Hi Ralph and thank you! We can't tell you how much we appreciate your customer loyalty! John is a great asset and we're thankful to have him on our team. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 13, 2018

Service vehicle I needed an oil change and have a couple of systems rebooted. TPMS and radio had issues which were resolved by rebooting the systems. Eveything worki More

by Cobra 95
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Hoardy
Dec 13, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 12, 2018

Best service rep ever Becky was by far the best service rep I have ever had the pleasure to deal with. I would recommend her to anyone. All work was completed in a very t More

by Sclade1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Dec 13, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Becky is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2018

Quick and friendly Quick service with a friendly and honest front desk. Clean facility. Only complaint was that the car was left wet after wash in freezing temperatures. More

by CLong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca I believe
Dec 11, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to reach outs if you’d like to discuss them in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2018

Good Service My advisor Danielle was very helpful. She answered all of my questions very thoroughly. Danielle was very friendly, and because of her I will return More

by LaVell
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Dec 11, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're excited to hear that Danielle took care of you! She is a great asset and we appreciate all she does. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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