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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 20, 2018

Becky was awesome Quality service overall. Great communication. Highly recommend Becky and her team. Quality service and communication overall. Prompt and very thorough More

by Ramie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Dec 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Becky and our team was able to provide an overall positive experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 20, 2018

Warranty work Bought a new car. Good experience. Made an appointment for oil change and tire rotation. The service department staff is knowledgeable, timely and More

by dbhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Dec 27, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation! Congratulations on your new car. We’re glad you had a good experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 20, 2018

Excellent customer serv Our vehicle was serviced for a recall part, but my check e fine light was on . The technican completed a point check and reported back to us that ther More

by MADDOXJ4143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kudos to the service department!
Dec 27, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2018

Service. My service repair on my car was done in a timely manner. I appreciate the wonderful customer service Danielle provided. She is very helpful and knowle More

by debra piper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle is the best. Thank you
Dec 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. Danielle’s service excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Great fast and friendly. They did what they said they were going to do. They had a loaner ready for me. They also called me the same day and said the vehicle was done. More

by HSMITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Quick oil change at Rizza Buick My wife brought her Buick encore in at 9 o’clock in the morning for an oil change and it was done by 9:45 my wife was so happy so was I. Happy wife h More

by mrdaddio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Amanda Pickett
Dec 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Horrible service Cars been there for 10 days, problem hasn’t been serviced. Had to go there show the mechanic the problem personally. Left car and problem still not se More

by nabaliplaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle
Dec 27, 2018 -

Rizza Cadillac Buick GMC responded

nabaliplaya, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Efficient on time very satisfied Very courteous time efficient clean Waiting room very pleased with the work that was accomplished I will return for more service work if necessary tha More

by 3Iforgot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Great service. Daniele provided a great service was very attentative and worked to resolve the issues with the vehicle. She provided updates and when the car had add More

by Ann0901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniele
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Hi Ann, and thank you for this great review! We're excited to hear that Danielle took care of you! She is a great asset and we appreciate all she does. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

Danielle O’Connor The rating I haven given are true and honest the people Are very helpful and nice each time I visit all departments. Danielle was very helpful and in More

by escalademom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danielle and our team was helpful each time you visit. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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