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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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January 08, 2019

Excellent I like it I waited shorter than I thoughtI like I like I like I likeI recommend it for my friends thank you so much for your businessI appreciate what More

by Acadia hanan1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Jansky, John O'Connell, Mo Almasri, Jim Allegretti, David Casino, Amanda Pickett, Joe Ceplecha , Chris Davis
Jan 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2019

Great place My wife took Our truck in on Saturday and was treated wonderfully. Thankyou. I have friends looking for new and used trucks and SUVs. They will be o More

by TJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us, TJM. We appreciate your recommendation and please feel free to contact us or stop by for a visit if you need any assistance. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 06, 2019

Superb From start to finish great service. Looking to continue have all my service done here. I appreciate the personal way and the reception from the servic More

by R.Herbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O' Connell
Jan 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2019

Quick, professional service Danielle is always the best to deal with. She also filled out all my rebate paperwork for me, all I had to do was put a stamp on it and drop it in the More

by LRM837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle(service)
Jan 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful feedback! I am happy to hear that Danielle was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to call us with any questions or concerns. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2019

Recall and Oil Change My service person always does a wonderful job - Danielle O’Connor. The work was done in a timely manner and I was given a loaner vehicle. More

by CATHERINE.MERSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Jan 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the service you received from Danielle. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2019

Check up on our 2012 SRX Kyle was very helpful, kind, and honest. He and the mechanic did a good job and Kyle explained everything thoroughly. We would highly recommend them More

by christianlil123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Jan 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your review. We are very happy to hear that Kyle could be so helpful, kind, and honest. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 04, 2019

Great service John Howard is the reason I keep going back to Rizza Buick. I am sure other service representatives are food and offer good customer service, however, More

by Lisa A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Jan 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that John's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 04, 2019

Maintenance work my experience was very Nice I was met by a very pleasant young lady that was very helpful she got me started right away without expecting it she not More

by Alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’Andrea Service Writer
Jan 07, 2019 -

Rizza Cadillac Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 04, 2019

Great Service! Becky D’Andre of the service department took my ATS Cadillac in the other afternoon on an emergency basis at Rizza Cadillac because although my car go More

by silverscreen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’Andre
Jan 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us! I am happy to hear that Becky was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 04, 2019

Had to get truck bed lights installed, not done when I picke John Howard took care of keeping me informed and it went well. Took a little longer than I’d like. Everything else was very good More

by Mikev3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Jan 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're excited to hear that John took care of you! He is a great asset and we appreciate all he does. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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