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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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March 21, 2023

Always good service done in a timely manner. Very satisfied with the dealership with regards to timeliness and work done. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 21, 2023

Becky was very through and informative. I opted to wait for my vehicle and after approximately 15 minutes she came and told me that the mechanic working on my car said it would take longer More

by TMUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

DEALER. .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS More

by JFHATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Danielle O'Connor
Mar 22, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

They gave me excellent service and they were very helpfull. They had a nice clean show room More

by Jpioth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

When it came time to have my GMC serviced, I brought it to Rizza GMC since they worked on my Cadillac in the recent past. More

by Granicznyphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Granicznyphil responded

They worked with me and my vehicle's extended warranty carrier.

March 19, 2023

John took real good care of me and I added service while I came in for an oil change, no problem. Nice waiting room also More

by Dukester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2023

The service on the GMC side was top notch, great group of people working Friday the 17th. Great experience and I highly recommend them to all that need work done on their vehicle. More

by RSCULLS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2023

Expensive repair cost to replace a headlight When I got there to pick the car up there was no one in the repair office so I asked the guy in parts where to pay my bill he grunted “I work in parts! I’m new More

by Brendan3451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2023

Friendly and courteous service reps. John Howard is the best. Professional service at its best. More

by dkleszyn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 18, 2023

Came in with no appointment because of emergency and still got 5 star quality service. More

by Laford23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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