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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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March 16, 2019

Oil Change, Tire Rotation and Muti Point Inspection. Excellent attention given to me as well as excellent service.provided by each dealership employee that I came in contact with from check in to exiting More

by LAWRENCEZALUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Jim Allegretti
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 15, 2019

Work done for oil change & front brakes Danielle & other service girls are awesome. They keep me coming back to the dealership other people tell me why do you go to dealer for your service. More

by DOUGHBOY12919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service.
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with an awesome service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2019

Unaware of oil leak, car not running properly. No wonder my car was running not so good. But as a car owner that’s hard to say taking a car in on just that. On a regular check up, they caught this More

by ANG_WIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky & Danielle
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2019

Danielle O’Connor was amazing!! She went above and beyond to help me with an issue and I truly appreciate what she did for me! Thank You!! More

by Arking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the amazing review! We really appreciate this feedback and we will share it with Danielle. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2019

Amazing! Great service! Figured out a solution for my issues. Came in for a tire issue, and they replaced it. I would recomment anyone to Rizza Cadillac. More

by CadillacDon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with great service! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2019

Excellent service demands loyalty, You get what you give. Even when I have yo drive 8 miles out of my way Rizza Buick has earned my return ! More

by SOLONMATRI2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that you received excellent service. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2019

Service Experience The young lady that in-service my car was very helpful and awesome. After the services were completed on my car she helped me with the settings on my More

by DIANE0744
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2019

Had flat tire Great service department led by John Howard who always goes above and beyond. Excellent customer service whenever I need service for oil change and ti More

by KAK2402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with John and the rest of our service team. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2019

very happy customer !!!!!! John Howard also does a great job! He did an excellent job on inspecting the vehicle and was very open to what work was done and had it done right on More

by nils.sandstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to John. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 13, 2019

Always the best customer service Always a great experience thank you for taking good care of my car and washing it too. Itvalways feels great knowing i can get good service. More

by Mayknowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danille
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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