Rizza Cadillac Buick GMC - Service Center

Fantastic customer service!!!! It’s so hard to get good customer service these days! People are so unkind even when you are spending your money but Kyle Roady is a jewel! Looks li It’s so hard to get good customer service these days! People are so unkind even when you are spending your money but Kyle Roady is a jewel! Looks like he’s taking lessons from John!!! Kyle explained everything to me in layman’s terms! I thought about my next car being a different kind but I love visiting Buick so much, I don’t think I’ll ever change!! Thank you for your kindness and fantastic customer service!!!! More

So accommodating I went in for an oil change and tire rotation but I could not wait for my car as I needed to get to my daughters house quickly to babysit. Danielle I went in for an oil change and tire rotation but I could not wait for my car as I needed to get to my daughters house quickly to babysit. Danielle got me a ride and later called me when my car was done. I was able to pick up my car and a much later time and not have to worry about anything. I always appreciate the great customer service I receive. More

Great service ‘ Danielle O’Conner always fits me in if I have an urgent repair. She is always friendly and efficient. She make good recommendations for update on my a Danielle O’Conner always fits me in if I have an urgent repair. She is always friendly and efficient. She make good recommendations for update on my auto service needs. More

Excellent, timely service! John Howard is the best service advisor I have ever had the honor to work with in determining what needed to be done to my 2015 Enclave. John Howard is the best service advisor I have ever had the honor to work with in determining what needed to be done to my 2015 Enclave. More

Great job overall. Great service but you need two advisors on duty on Saturday. My appointment was at 8:20 and it took too long for check in 30 minutes. Price on oil cha Great service but you need two advisors on duty on Saturday. My appointment was at 8:20 and it took too long for check in 30 minutes. Price on oil change is higher than other Buick and Chevy dealers nearby for same service code 202. More

service Advisor Because of Danielle, is one of the MAIN reasons I come back. Thoughtful and Professional She looked at entire maintenance, and what was coming due. Because of Danielle, is one of the MAIN reasons I come back. Thoughtful and Professional She looked at entire maintenance, and what was coming due. More

Good but not the quality I expected. I came in for an oil change ,wheel balance and alignment. The people I talked with we helpful and courteous. When I arrived home I washed my car by ha I came in for an oil change ,wheel balance and alignment. The people I talked with we helpful and courteous. When I arrived home I washed my car by hand , I am particular about my vehicle so I did not have the car washed at the dealership. When I was washing my wheels I noticed a black glue on each wheel near the weights placed on for balancing. I don't know if this was from the old weights or as I suspect residue from installing the new weights. Anyway I thought this should have been cleaned off prior to placing the wheels back on the car or prior to handing the car back to me . I bring my car back to the dealership for the best quality of service and I do believe I have received it in the past.This is a small detail but one I did not like to see. David Cotter More

Great service Made me fee special and valued. Sent me a car and took mine. Kept me informed throughout the process. Worked with me to ensure car was perfect. Made me fee special and valued. Sent me a car and took mine. Kept me informed throughout the process. Worked with me to ensure car was perfect. More

Great service I had a great experience at Rizza GMC service department. Everything went smoothly from the call to make an appointment till my car was finished. Now I had a great experience at Rizza GMC service department. Everything went smoothly from the call to make an appointment till my car was finished. Now my car runs wonderfully. Thank you. More

Excellent service The experience is incredible always but the customer first you always feel at home and the service department goes above and beyond for there customer The experience is incredible always but the customer first you always feel at home and the service department goes above and beyond for there customers More