Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
March 29, 2019

Timely Service I came in to get service according to Cadillac guidelines. My service was done in efficient and timely manner. I think a few of the charges were high More

by Ericasmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’Andre
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 28, 2019

Danielle is amazing! I would highly recommend your service department and especially Danielle. Very professional! I will definitely come back and will recommend her to fr More

by TRACEY.KRAUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate your kind words, Tracey. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 28, 2019

Service was awesome! Kyle is very professional and laid back, super friendly and made me feel very comfortable due to some people getting nervous dealing wi More

by Rogue1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Hello Rogue1234 and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2019

The Best I truly appreciate the level of professionalism at Rizza Cadillac. While I was in for service, the process was smooth and efficient. Highly recommende More

by stevendgarcia7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’Andrea
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Excellent service and timely ness I was in at 820 and out by 940, that was great I worked with D. O’Connor. She kept me abreast of when my car would be ready More

by DRRCKMCGHEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor 5 stars, Mo Almasri
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Good Service Great job! Happy with customer service by Danielle and Becky. Thank you.again for great service and taking the truck right away. It has been a pleasur More

by Inezbeal25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Good service Fast good service courteous staff,current condition of your vehicle,clean waiting area also clean restrooms Option to wait or take a loaner vehicle.an More

by GGreer1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. O’connor
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

3 hour oil change?!?!? I had a 9:30 appointment for an oil change, I checked in at 9:35 and was told about an hour. Finally got my car and headed home a little after Noon!! More

by Jeff J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None. Although the service guy that checked me in was friendly and awesome.
Mar 27, 2019 -

Rizza Cadillac Buick GMC responded

Jeff, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Quick turnaround Kyle took excellent care of me from beginning to end. Excellent communication. Would highly recommend the service department to others. The sales team More

by Jeff From Tinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2019

Bless. It's okay. Looking forward to try to get 2018-19 Buick Lacrosse 3.6L all black in the future God Willing. See tou soon. More

by Jonquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Center.
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback, Jonquill! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
193
...