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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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April 10, 2023

Jim was a big help he got me in and out. The service was great and he also gave me info for Onstar as well. I really appreciate all his help. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

I love Rizza GMC/Buick/Cadillac have bought seven vehicles from them. Tony Rizza, Roy Somerfeld and Larry Papp are the Friendly Nicest people to do business with. John Howard is the Service Manager More

by shader4n6@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Somerfeld- Larry Papp-John Howard
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

Made a reservation and on the day of the oil change was told it was going to take 2 hours because they were running behind. I received two text messages the second one was making sure I was coming and remi More

by Bigbear148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 08, 2023

The service staff is always nice and polite and willing to assist you in anyway they can. More

by LCWELLS2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 05, 2023

They worked in a timely manor and assisted in all of my needs through the process. More

by MPIERS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 05, 2023

Becky was fantastic as usual service was great and everything went as smoothly as it could of More

by christopher.r.longley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We are very happy to hear that Becky was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2023

Very helpful always very nice and very pleasant they try to get you out very fast More

by MICHELEROCHE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2023

An outstanding workforce, in sales, parts or with having repairs done. They get it done in a timely fashion and completed correctly the first time!! More

by JLTOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob their mechanic
Apr 06, 2023 -

Rizza Cadillac Buick GMC responded

I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2023

Great service. Thank you I will definitely return to you in the future. God bless More

by DAWNBAKOS4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2023

Appreciative of the conduct of the business , Business was handled and I appreciate the urgency amongst not being scheduled. More

by RJL JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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