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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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April 13, 2023

Very professional, I’m satisfied with my buickverano it runs great.in the future I will give you a call More

by Hilljerry35343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm happy to hear that our team took care of you! They are a great asset and I appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 13, 2023

The serve was amazing. I was given consistent updates and the work was done quickly. Highly recommend. More

by JimDim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Rizza Cadillac Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 12, 2023

Jim was informative, went above and beyond, my car was not only washed but towel dried. Everything was explained to me well. More

by STACEYAUSTIN
Recommend Dealer
Yes
Employees Worked With
Jim? Not sure of his name.
Apr 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 12, 2023

Service dept was awesome, honored my warranty with no questions asked with only 11 days remaining. Applied all of my points from my GM credit card and I would like to give a special thanks to Becky for a More

by Michael Cotledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Rizza Cadillac Buick GMC responded

I do my best to ensure nothing but a positive experience for our customers and I am glad to hear that was what you received. If there are any other automotive needs I can assist you with, please don't hesitate to let me know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Thanks to Jim Monahan and Tom wentz for not giving up on getting the job done and the mechanic for not giving up on chasing gremlins. More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Excellent service no upselling, friendly staff. Reasonable prices. Clean waiting room, comfortable setting. Always kept informed on progress. More

by modgraph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Great professional service everyone was so helpful. I will definitely recommend this dealership to all my family and friends. More

by VINCENZASPILOTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Was done before scheduled time and they even washed my car would definitely go back More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Tom, I am glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

The young lady in service. ..shes amazing at her job. Thank you Karly for communicating throughout. Ty josh for going the extra mile. And the man who sits in front. Was pers More

by HARLEY01340
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Karly
Apr 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

Very informative from beginning to end. Very pleased with the service and support. I am happy More

by Master7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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