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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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April 21, 2023

Good service in and out less than hour and treated real nice from the employees More

by Linedriverob84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

The service staff is very pleasant and helpful, The waiting area is comfortable and clean More

by Adrianne.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Adrianne, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

They were efficient and courteous. All was done in a timely manner so wait was not bad. More

by Jmb5248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2023

The service writer was very helpful in expediting my repair. Staff was professional and the wait8ng room was adequate More

by cubbyfan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2023

This dealer was very thorough about what my S UV needed and took care it right away. I appreciate it thank so much I will always do business with them. More

by Barbara Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 19, 2023 -

Rizza Cadillac Buick GMC responded

Barbara, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2023

Prompt Service,& everyone was very pleasant. Good recommendations but not Pushy.Overall a Good experience. Great Complimentary Carwash -Good Snacks Too😁 More

by rlphgrss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot His Name,But He handled My appointment Saturday a Fine Friendly Gentleman
Apr 20, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 16, 2023

Always taken good care of me with no problems. ..John Howard was always very professional and hospitality very nice. More

by HARRISON1926.DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Rizza Cadillac Buick GMC responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 15, 2023

5 Awesome, answered all questions, professional, courteous employees. GM, Jim is a phenomenal asset to Rizza. I know that this is the dealership we'll come to buy another Cadillac. 2nd one from Riz More

by JUDI1313
Recommend Dealer
Yes
Employees Worked With
Jim (GM) & Carlos
Apr 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 15, 2023

The scheduling department was extremely courteous and responsive. My vehicle was picked up and delivered back timely as promised and I didn’t feel like the technicians tried to gouge us (too much). LOL More

by lorij
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 15, 2023

I was looking online for a new car and found my car at Rizza Cadillac! I called and spoke to Patricia about the car I was interested in and requested some additional pictures. Next thing I know, I receiv More

by andrearice
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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