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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 16, 2020

Danielle has always been awesome to work with. Very professional and completes follow up always. Your service department has always provided great customer service Number one !! More

by COVECONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

Wonderful service department experience. Quick & professional. Waiting area was clean and comfortable. Please advise employees to wear masks and wear them properly for everyone's safety. More

by eckmayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

John was friendly and professional. My issue was fixed in a timely manner. Getting a loaner vehicle was no problem. I would recommend Rizza Cadillac Buick More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 14, 2020

They offered me a free oil change and stood behind there word & did great job. I would recommend the dealership to my friends & relatives great job More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 13, 2020

Rep was very friendly, quick, even washed my car!! Awesome service!!! Will definitely come back. It was my quickest visit there in all times that I went there. More

by ericandrosagruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 12, 2020

service was completed timely and in an expert manner. Staff were helpful friendly and courteous. Comments above accurately and sufficiently describe my experience and I have noting further to add. More

by heath.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Great customer service skills from start to finish great follow up time didn’t take long to get my car serviced and ready I’m very glad I made the choice to have my car serviced here. More

by Brianjabar99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Rizza GMC of Tinley Park,the best business experience ever,everyone very polite and knowledgeable great team over there at Rizza,truly a pleasure doing business with the entire team.Thank you .Gwenda Hen More

by GWENHENN64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Jim Allegretti, David Casino, Mike Lorenzo, Juan Rocha, Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2020

Buzzing sound when drivers door opens wasn't repaired. Tech,claims tested another vehicle ,says normal operation. Didn't offer to watch test not sure if test actually completed Says noise is from comput More

by fmzlatos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Think his name was Jeff at service desk.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 09, 2020

She was very professional and knowledgeable. A car was not available when my car e as s being serviced but she was able to make me comfortable. She was also courteous More

by peedee816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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