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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 10, 2020

VERY PLEASANT!! I THOUGHT THING WERE GOING BAD !!!BUT JIM IN SERVICE PUT IN A LOANER AND I MADE MY APPT !!! SHOUT OUT TO RIZZA!!! YOU GUYS 🎸 ROCK!!!! More

by KASEY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service, Patrick DeFrancesco
Dec 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Kasey! We're glad to have Jim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2020

The service at Rizza is always VERY good. I wasn't really big on bringing past vehicles to the dealership, but I prefer having my Cadillac serviced & repaired by GM mechanics. Plus, Rizza has great offers an More

by aneitawj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2020

Always are very helpful when I need service. Gail got me in right away and kept me informed on progress. Glad to have a great dealership to work with. More

by Pat114
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail in service department
Dec 08, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2020

Great place to purchase a vehicle and have your car serviced. Working with part and service advisors is always pleasant and they are attentive to your needs. More

by MGRASSESCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Dec 08, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 02, 2020

Thank you for the excellent vehicle service and thanks to Danielle at the customer service desk. Always kind , always friendly. Always on time with appointments. More

by JULIE0264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 01, 2020

Everything about my service call went very smoothly. James Monahan was very quick to determine that my truck service was going to involve me getting a loaner. It went very quickly after reading the trou More

by Don K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Monahan “5” Stars, Steve Barakat
Dec 03, 2020 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 30, 2020

Had an issue that was not discovered during normal oil change. A couple of days later if showed up. They were quick to get me in and fixed the issue. Gail was great to work with and she did everything More

by Skmiec
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 29, 2020

Was taken at time of appointment everything explained what was going to be done to vehicle very happy with service and personal very professional and did not wait long at all for service to be completed More

by theduke540
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2020

Amazing service love going to service my vehicle at Rizza Cadillac. Always a great experience. Clean very detailed and always willing to give us options. More

by 2020 Sierra 1500 experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2020

Very satisfied and very respectful and answered all the questions that I asked was very pleased with the job that was done on my vehicle here More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 02, 2020 -

Rizza Cadillac Buick GMC responded

Mary thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

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