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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 29, 2020

The service was fast and easy for an oil change and tire rotation... The faculty is clean, the people are friendly and attentive to any customer needs. More

by OMAHAORACLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Dec 31, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 23, 2020

Always a great experience when dealing with Rizza including sales, service and parts department. I would recommend anyone that needs their car serviced to take their car to Rizza. More

by MGRASSESCHI
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Dec 28, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2020

Explained the car was making a crunching sound when turning a dismissed as cold weather. No multipoint inspection report AGAIN. Issue w 2nd row console More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't have my receipt w me right now
Dec 23, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Great and timely service covid-19 protocol was followed explicitly. The loaner vehicle was available ASAP!!. I would recommend service to all of my friends and family. More

by sunra82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Really great service. The service team kept me updated and did an amazing job. I am glad that I went with rizza for my new car purchase back in February More

by Scottiev82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Excellent service all around work don on timely matter plus the were able to get me discount on the price the were asking for John was friendly and helpful More

by ibrahim271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2020

It was outstanding! All the tar was removed from my car without me even mentioning it. I was amazed. The whole bottom was Covered. I had gone through a construction site More

by dahm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 15, 2020

Very helpful .had problem with brakes. Service writer, technician, and parts. All worked together to get the problems taken care of, at a fair price,. Should have been under warranty More

by 56BUICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob. In parts, Danielle O'Connor
Dec 17, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 14, 2020

Service rep was awesome. Don’t remember her name blah blah blah blah blah blah blah no no no no no no no no no More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 16, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2020

I had an excellent experience with this dealership. The establishment was very clean and neat and the employees were very friendly and cared for all my needs. More

by sp8341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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