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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews
Call Service Center (708) 429-6600

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 17, 2023

Due to the fact that I only had one car John Howard took care of me the next morning! More

by Berniew7914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The porter in the service dept….sorry I go not know his name.
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May 19, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 10, 2023

Excellent customer service and knowledgeable advisory staff. Service advisor Beckey gets an A+ from me. More

by donschuble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly
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May 11, 2023 -

donschuble responded

Keep up the Great Work. Customer service A+ Knowledgable A+ Efficient A+ Thank You Becky and Rizza Cadillac

May 09, 2023

Becky it awesome and always take great care of me in the services department and I love bringing my car in More

by CMCCALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 09, 2023

I’ve dealt with many dealers all over the SW burbs, this location has a great service dept. The last 5 years I have no complaints, the service guys & the mechanics always go above & beyond, always super fri More

by TLQUICK1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2023

Jim Laas took care of all my needs and was great. Took care of warranty issue and a planned maintenance appointment so I wouldn’t need to come back a second time. More

by MALMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Rizza Cadillac Buick GMC responded

It’s great to know that Jim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2023

Rizza Cadillac is the best dealership in the Midwest, they are always very kind and courteous More

by johnnydmnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 07, 2023

Friendly, professional and intent upon making the customer happy John Howard does a great job of follow-up More

by Barb
Recommend Dealer
Yes
Employees Worked With
John Howard
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May 10, 2023 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2023

Needed my Escalade repaired. It was done fast and correctly No Now you are pissing me off More

by kkarlson@ilautogroup.com
Recommend Dealer
Yes
Employees Worked With
Jim in service
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May 09, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2023

Very friendly but expensive. My problem has not been. Strong odor. My 2nd time. Same problem More

by N.DIAZ0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 04, 2023

Great service. Everyone was friendly and helpful. Cost estimate and timing were accurate. Thank you! More

by Speed Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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