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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,691 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,691 reviews

March 26, 2024

Everyone I dealt with at the Rizza Cadillac dealership was helpful, upfront and willing to spend time with me regarding the purchase of an automobile. More

by Rccon68_5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allegretti
Mar 28, 2024 -

Rizza Cadillac Buick GMC responded

I'm delighted to hear of your positive experience at our dealership! I always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and I hope to see you again soon. Until next time, have a great day! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 01, 2024

they do not honor dealer incentives and discounts, finance person is shady and manipulative...service department is excellent,,, More

by GARDLEY344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Rizza Cadillac Buick GMC responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 21, 2024

Very helpful and courteous. Salesman Carlos and manager Jay were very helpful. Made buying a new car easy More

by jrspano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Rizza Cadillac Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 15, 2024

I had an exceptional experience at this dealership thanks to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sale More

by M.D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

January 17, 2024

What a great experience! We had just started our search for a new vehicle and stopped into Rizza, Tinley Park to compare prices. Carlos Gutierrez, our sales person outdid him More

by Knolan5288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

January 16, 2024

Dealing with this dealership has been the worst experience I've ever dealt with. Truth in lending means nothing to the staff at Rizza Cadillac. They have used intimidation tactics on top of being d More

by flyygirl
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Rizza Cadillac Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Rizza Cadillac Team

December 30, 2023

Closed the year out with a new 2024 Terrain compliments of the excellent assistance by Larry Papp yesterday. Larry is the consummate professional, very knowledgeable about vehicle, thoroughly explaining al More

by barbj97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! At Rizza Buick GMC, I always appreciate customer feedback, and I am pleased to hear that Larry provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

December 29, 2023

I had bought a Buick and Cory Fulkerson was my dealer. He was very quick and efficient, made sure we was comfortable and also made sure we understood everything that was going on. Highly recommend! More

by Jessica_mc_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Fulkerson
Dec 29, 2023 -

Rizza Cadillac Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cory was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

December 24, 2023

12/23/23 the worst I have ever been treated at a dealership test drove the ct4 sticker price was $42k they test drove my truck and sat down to review the deal and they raised the sticker price to $4 More

by raydove628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bert Dutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Rizza Cadillac Buick GMC responded

Ray, I appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

December 15, 2023

Larry Papp gave us excellent service from the moment we entered the dealership until our transaction was complete. We would definitely recommend Larry and the entire staff to anyone looking for a new car. More

by TomO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rizza Cadillac Buick GMC responded

Hi Tom, and thank you for this great review! I'm very happy that Larry was here to help you and treated you with the customer service I know you deserve. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

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