Rizza Cadillac Buick GMC

Prior to my first visit, I had done a few months of research to determine what vehicles on the market would fit my needs and fall within what I was willing to pay. When I stopped by to test drive a Bu research to determine what vehicles on the market would fit my needs and fall within what I was willing to pay. When I stopped by to test drive a Buick Lacrosse, Bob Martyn helped me. There was never any pressure to purchase the vehicle or to make any commitment at any time - I truly felt I could walk away anytime. It really was a "no pressure" purchase, and I wasn't disappointed. Bob answered all my questions and concerns during our multiple discussions (almost always initiated by me), and he continues to be great with his communication when I call with any questions. I highly recommend this dealership, as well as the Lacrosse, to anyone who will listen. More

2008 CTS. This is a very nice dealership (haven't had to deal with service yet, however for me not so much of a factor as I lease). Huge selection, if you're savy you can get a great price, better than 2 o deal with service yet, however for me not so much of a factor as I lease). Huge selection, if you're savy you can get a great price, better than 2 other dealers I checked with. My only advise is if your salesperson introduces himself as Moe, find someone else. We all know car buying and leasing is a haggle process of the utmost degree, but if there is one thing I hate it's a salesman who gives you attitude and acts as though your wasting your time. It wasn't until I got up to leave because of the attitude that I met the general sales manager who finalized my deal. Keep rolling your eyes buddy and letting me know verbally that I'm wasting your time and ALL your customers are going to spend $45,000 dollars somewhere else! More

Rizza is also a Saab dealer. I should have seen the Rizza is also a Saab dealer. I should have seen the "red flag" when I called their service department, and was asked to hold. The mistake the servi Rizza is also a Saab dealer. I should have seen the "red flag" when I called their service department, and was asked to hold. The mistake the service manager made was not actually hitting the "hold" button. All I heard was, "Charge him for it anyway... he can afford it", and then he came back and asked how he could help me. I explained I had a small oil leak and right away he said, "It's probably the head gasket. But we'll do an ultraviolet test first and see for sure." Well, he assured me they did the test and it was, in fact, definitely the head gasket. He continued to inform me that when they do that (for $1200) they should also change the serpentine belt as well (another $300). I said I'd have to think about it. After all, $1500 was lot to spend on an 8 year old car. I took the car to another dealer who I've known for quite a while. They kept it for the day, and called me around 4:00 pm. "The leak is coming from a loose nut on the oil pan. We fixed it for $22.00." WOW!!! I love an honest dealer. (That's why I bought 2 cars from them.) Rizza also 'claimed" to have fixed a chirping sound coming from my front driver's-side wheel. They "claimed" to have taken the caliper apart and lubricated everything. Bull! 2 days later, the chirping sound was back, just as loud. Im thinking they sprayed it, without taking it apart, with something similar to WD40. I wrote the Better Business Bureau. Rizza will not respond. I called Saab, which has called Rizza numerous times. Rizza will not return their calls either. I only spent $230 for their (so-called) service. It was an expensive lesson, but a lot less expensive than the $1500.00 they wanted just to tighten a nut. About 3 months before that, my car was taken there by a body shop 9 Iad a car accident) to "fix" the airbag light that would not go off, stemming from the front passenger door. They charged the body shop, of course. Three months later the light came back on again, and would not go off. PLUS, the power window and door lock for the passenger door (that's what they fixed 3 months earlier) nw had absolutely no power. So they got to "fix" it again, and charge the body shop, again for fixing what they were supposed to the first time. Beware of Rizza. They obvously want to rip you off, and they will at any chance they get, based not only on my experience, but by others as well, now that I'm reading other reviews of them. More