Rizza Cadillac Buick GMC

Quick and Painless!! I bought a car from Steve, he was the best salesman I ever dealt with. And his boss Mr. Casino should be called the Miracle man! He got me financed wh I bought a car from Steve, he was the best salesman I ever dealt with. And his boss Mr. Casino should be called the Miracle man! He got me financed when everyone else said no. Please go see these two if you want a great experience!! More

Great Service If you are looking for a sales representative ask for Marcelino "Marco" Alfaro. Thank you Marco for all your help. You can feel secure to give this m If you are looking for a sales representative ask for Marcelino "Marco" Alfaro. Thank you Marco for all your help. You can feel secure to give this man a challenge, he is very professional and caring to our needs. I appreciate him taking the time and having patience to ensure we left happy. I am in love with my new Enclave. To any one looking to buy a car this is a dealership to choose, everyone in the staff were kind and helpful. My husband and I are not new when it comes to stepping into a dealership, so take my word for it Rizza is the place to go. Not to down talk other car dealers but, as soon as you walk up to their doors you will feel welcomed. Also want to let you all know Mike Lorenzo the finance director is great at what he does, the pressure was on and after a few hours we left with our new vehicle. We will surely refer our family and friends. More

Rizza sold me a JUNK Rizza sold me a car that had been in a accident. Rizza told me it was a accident free 1 owner car. I found out a month later it had severe front end d Rizza sold me a car that had been in a accident. Rizza told me it was a accident free 1 owner car. I found out a month later it had severe front end damage done to it and repaired very poorly. I went back to Rizza with this information and Rizza told me I should have had it inspected before I bought it. Rizza told me they only inspect tires and brakes on used cars.Don't get stuck with a Rizza JUNK like me More

I used to get services done here. I believe Jim is the gentleman name. He always took care of me, helped me out. Then one day he was not there and it was a totally different done here. I believe Jim is the gentleman name. He always took care of me, helped me out. Then one day he was not there and it was a totally different crew. I had the worst experience ever. I gave this place another shot to open the door and see that friendly face was back! I was very glad to see him and that the crew changed back to what it was before. This man always makes sure my car and I are taken care of, he is always super friendly and smiling. Always remembers me and asks how I've been. Very good employee. More

Telephone Solicitation Abuse Rizza Buick, Tinley Park, Il called excessively as my lease was coming up they started at 9 mos left in my lease. To make matters worse after turning Rizza Buick, Tinley Park, Il called excessively as my lease was coming up they started at 9 mos left in my lease. To make matters worse after turning in my leased Verano I received no less than 6 calls to turn in the car I already turned in. I asked them not to call me on all of these calls,. After the 4th call I called the sales manager and he confirmed I would not be called. 2 Hours later I received a call from another sales person to turn in my car. It gets worse, I filed a complaint with Buick Corporate Office, and received an e-mail verification from the dealership General Manger that I would not be called and within a week of this confirmation I got another call about turning in my leased vehicle that I already turned in.. These guys are in a class with the worst spammers and are diluting the Buick brand to "sleazy". I find it unconscionable that the sales people do not perform their due diligence on prospective buyers and continue this absurd and abusive behavior.. These nuisance and unwanted calls went on and never an apology. . I truly question their procedures and service standards and would never use Rizza Buick again. They certainly don't have a service recovery strategy in their playbook. BUYER BEWARE, sleazy sales organization. I recommend to any potential buyer who considers this dealership, be prepared for an unprofessional and unwanted obnoxious phone solicitation by Rizza Buick of Tinley Park , Find another dealership if not another manufacturer as I understand these call manifests are provided by GM, GM Financial and On-Star. More

Outstanding I am a long time customer of Rizza Cadillac. Tony Rizza and Mike Bakr have always taken care of my needs in a friendly and efficient way. Great place I am a long time customer of Rizza Cadillac. Tony Rizza and Mike Bakr have always taken care of my needs in a friendly and efficient way. Great place to do business. More

Service Department I visited your dealership to have my vehicle serviced twice , both times were good experiences staff were professional , knowledgeable , especially Da I visited your dealership to have my vehicle serviced twice , both times were good experiences staff were professional , knowledgeable , especially Danielle . Still pleased to recommend your service dept. More

David lyel in service I am verb please to say that my car needs were met with professional consideration and excellence. Very happy with my new tires and the repair work to I am verb please to say that my car needs were met with professional consideration and excellence. Very happy with my new tires and the repair work to the car. Will tell all my friends. I love feeling that I got my money's worth. Joan Tolbert More

Excellent Sales Department My wife and I are giving a Superior Rating to Larry Papp our Sales Representative. I'm a Disabled Vietnam Veteran, I needed a very safe car for my wi My wife and I are giving a Superior Rating to Larry Papp our Sales Representative. I'm a Disabled Vietnam Veteran, I needed a very safe car for my wife to drive me back and forth from the VA Hospital, Larry took care of us and I felt very confident that I would get a Great deal from him and General Manager Frank Caruso. Both came through with a Great Offer on our 2015 Verano. I want to especially Thank Frank for everything he did to make sure we were very comfortable. I recommend to all my fellow Veterans if you want a Great Sales person to contact Larry Papp. God Bless, Ron & Gin Rubas More