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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,694 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,694 reviews

October 18, 2017

Don't give a care dealership This place gives the worst customer service. They Pride themselves on being non commission sales staff but they're more like I don't give a care of s More

by Lauraashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack, Jay, marco
Oct 18, 2017 -

Rizza Cadillac Buick GMC responded

I hope this note finds you well, Laura. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Josh Jansky- Business Development Manager- jjansky@rizza.com

August 02, 2017

Above and beyond The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but tha More

by Maria Catezone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Peters
Aug 03, 2017 -

Rizza Cadillac Buick GMC responded

Bob, thank you for taking the time to share your experience at our service center. I am glad to hear that Mike and our team went above and beyond to help out with your vehicle needs. We are grateful for your recommendations and we would love to work with you again. Take care! Kind regards, Josh Jansky- Business Development Manager- jjansky@rizza.com

June 19, 2017

Going the extra mile !!!!! I was working with Mia Lopez, she was well informed and very helpful making it easy to decide on which vehicle would suit my needs. I will definetly More

by vp123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia Lopez
Jul 28, 2017 -

Rizza Cadillac Buick GMC responded

Hello, we appreciate your kind words. Thank you for choosing Rizza Cadillac for your vehicle needs. If there is anything else you need or any other way we can assist you, please let us know. Best, Josh Jansky- Internet Director- jjansky@rizza.com

June 17, 2017

very poor, nut not tightened, freon leaking with the green In june of 2017 I took my car into Rizza Buick, no cold air coming out, after $841.00 later, and only a couple of days, the green die was all over. to More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, and service manager
Jul 03, 2017 -

Rizza Cadillac Buick GMC responded

Hello Ralph, I am sorry to hear about your experience with our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. I hope we get the chance to speak with you and demonstrate our commitment to customer satisfaction. Josh Jansky- Business Development Manager- jjansky@rizza.com

April 03, 2017

Quick and Painless!! I bought a car from Steve, he was the best salesman I ever dealt with. And his boss Mr. Casino should be called the Miracle man! He got me financed wh More

by LindaLarry13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and General Sales Manager David
March 29, 2017

Great Service If you are looking for a sales representative ask for Marcelino "Marco" Alfaro. Thank you Marco for all your help. You can feel secure to give this m More

by Malissa320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino "Marco" Alfaro, Mike Lorenzo
March 26, 2017

Rizza sold me a JUNK Rizza sold me a car that had been in a accident. Rizza told me it was a accident free 1 owner car. I found out a month later it had severe front end d More

by Don't buy Rizza JUNKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sorenson
March 12, 2017

I used to get services done here. I believe Jim is the gentleman name. He always took care of me, helped me out. Then one day he was not there and it was a totally different More

by Bk13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it's Jim. Older man that works the front desk. I came in Thursday March 9th around 1pm.
December 13, 2016

Telephone Solicitation Abuse Rizza Buick, Tinley Park, Il called excessively as my lease was coming up they started at 9 mos left in my lease. To make matters worse after turning More

by LAWRENCE ACTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sorensen, Josh Jansky, Tom Wentz
October 19, 2016

Outstanding I am a long time customer of Rizza Cadillac. Tony Rizza and Mike Bakr have always taken care of my needs in a friendly and efficient way. Great place More

by frequent customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bakr
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