Rizza Cadillac Buick GMC

Mark Hoover=Awesomeness / ATS CPO Purchase It was a great car buying experience. Mark was professional and attentive to my car buying needs. Thanks so much Mark! Hope everything is well. It was a great car buying experience. Mark was professional and attentive to my car buying needs. Thanks so much Mark! Hope everything is well. More

My salesman Joe Volturo was awsome! Great salesman Joe Volturao and the finance manager was very friendly and quick. I would definitely recommend this dealership. Finance dept Joe Uccar Great salesman Joe Volturao and the finance manager was very friendly and quick. I would definitely recommend this dealership. Finance dept Joe Uccardi was great also More

Best Experience Ever Called up the internet department. They even had the numbers worked before I got to the dealership. Everything I was promised I received. I would high Called up the internet department. They even had the numbers worked before I got to the dealership. Everything I was promised I received. I would highly recommend this dealership to all my family and friends. More

Great Dealership And Staff!!!!!!! This is our fourth vehicle from this dealership. They go above and beyond to get exactly what it is that the customer wants. Our salesman Larry Pappas This is our fourth vehicle from this dealership. They go above and beyond to get exactly what it is that the customer wants. Our salesman Larry Pappas was great and extremely helpful. Mike in finance was great as well. Love this dealership and staff😊😊😊😊😊 More

Lease Of 2018 Acadia Above and Beyond This has been my go to dealership for 10 years from sales to service to financing you could not ask for a better group of people. Everyone is so court This has been my go to dealership for 10 years from sales to service to financing you could not ask for a better group of people. Everyone is so courteous and there is never all this back and fourth to try and get the deal done. I told Larry Papp (Sales Representative) where I wanted to be as far as payment and the deal was done. Bert Dutcher in finance was very informative and answered all my questions since this was my first lease. Service at this dealership they are at the top of there game my last couple of service appointments I had were with Danielle O'Connor she is the best always helpful letting me know progress of my car and never trying to push extra service on you always having a loaner ready for me if needed. My last visit this past Saturday was with John Howard very pleasant and made the check-in very seamless I was bringing my Cady in for service drove home in a new car. Love service. Larry thanks so much for everything making the dentist now the place I don't really enjoy going to. LOVE YOU GUYS!!!!!!! More

Customer Service 2 weeks after purchasing a used vehicle I had an issue that required repair I expected the run around because the dealer had already received my $$ bu 2 weeks after purchasing a used vehicle I had an issue that required repair I expected the run around because the dealer had already received my $$ but to my surprise when I brought the issue to my salesman Eddie & the Mgr Eddie they immediately made my appt for the repair! I recommend this dealership Great Customer Service More

Bad service department I took in my 2015 Escalade because a check engine light was on, and there was a rough idle/and engine hesitation. My car was out of warranty. I was to I took in my 2015 Escalade because a check engine light was on, and there was a rough idle/and engine hesitation. My car was out of warranty. I was told to diagnose the issue there would be a $150 charge and I would get credit for that if I fixed the car at the dealer. I went ahead and got the diagnosis, after a week I was informed that they were certain it was one of the injectors and it was going to cost $750 to replace it after all discounts. I agreed and told them to go ahead and replace the injector. After the replacement, the car was still running the same way it did before, which led me to believe it was not the injector. I was then told that they weren't sure what could be wrong with the cylinder and they would have to take it apart to see, THEY WANTED TO CHARGE $995 TO DIAGNOSE THE ENGINE AGAIN. All that while I am still on the hook for the injector replacement. So my car diagnosis only would cost $1700. I know that expensive cars are expensive to fix, but it should not take a week to diagnose a car, nor should it cost $1700 to diagnose it. I asked what else could cause that issue with the car? They told me it could be a number of things that would range in price from $1500 to $4500 and they can't tell. The moral of this long story is that they are not diagnosing the car correctly, they replaced my injector for no reason. and as far as loyalty, I bought 3 Escalades from them in the last 5 years. you can see my review in 2013. I will update the review once I get the engine running as it should. Meanwhile I will send my complaint to GM. I am sure nothing will be done, but at least somebody may read the review and take note of how they do business (at least on the service side). More

Don't give a care dealership This place gives the worst customer service. They Pride themselves on being non commission sales staff but they're more like I don't give a care of s This place gives the worst customer service. They Pride themselves on being non commission sales staff but they're more like I don't give a care of sale staff. It takes them days if not weeks to respond to any questions or inquiries on a car and anything they tell you or promise you they don't give. I bought a car that only came with one key and when I asked for the second key they told me I would have to pay for it myself and the money they told me I would get off my car wasn't taken off, I was left paying more than what was agreed to. The new experience of buying a new car should be exciting and happy and said it was stressful and irritating don't waste your time or your money on this dealership More

Above and beyond The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but tha The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but thanks to the great staff at Rizza Cadillac Buick GMC, my car was back in great condition after just three days. Rizza even provided me with a great loaner car while my car was being repaired. I highly recommend Rizza Cadillac Buick GMC. - Bob More

Going the extra mile !!!!! I was working with Mia Lopez, she was well informed and very helpful making it easy to decide on which vehicle would suit my needs. I will definetly I was working with Mia Lopez, she was well informed and very helpful making it easy to decide on which vehicle would suit my needs. I will definetly tell my friends and family to buy a Caddy @ Rizza and ask for Mia's help. VP More