Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,686 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,686 reviews

January 22, 2018

Customer Service 2 weeks after purchasing a used vehicle I had an issue that required repair I expected the run around because the dealer had already received my $$ bu More

by CargirlVikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Odeh, David Casino
Jan 23, 2018 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best regards, Josh Jansky- Business Development Manager- jjansky@rizza.com

November 02, 2017

Bad service department I took in my 2015 Escalade because a check engine light was on, and there was a rough idle/and engine hesitation. My car was out of warranty. I was to More

by Karim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Nov 06, 2017 -

Rizza Cadillac Buick GMC responded

Karim, we appreciate your feedback regarding your recent experience. We strive for 100% customer satisfaction and I'm sorry to hear that your service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Josh Jansky- Business Development Manager- jjansky@rizza.com

Nov 07, 2017 -

Karim responded

I spent enough time trying to explain my issue at the dealership and on the phone. no one was interested in listening. I will post an update once the engine issue is resolved.

October 18, 2017

Don't give a care dealership This place gives the worst customer service. They Pride themselves on being non commission sales staff but they're more like I don't give a care of s More

by Lauraashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack, Jay, marco
Oct 18, 2017 -

Rizza Cadillac Buick GMC responded

I hope this note finds you well, Laura. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Josh Jansky- Business Development Manager- jjansky@rizza.com

August 02, 2017

Above and beyond The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but tha More

by Maria Catezone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Peters
Aug 03, 2017 -

Rizza Cadillac Buick GMC responded

Bob, thank you for taking the time to share your experience at our service center. I am glad to hear that Mike and our team went above and beyond to help out with your vehicle needs. We are grateful for your recommendations and we would love to work with you again. Take care! Kind regards, Josh Jansky- Business Development Manager- jjansky@rizza.com

June 19, 2017

Going the extra mile !!!!! I was working with Mia Lopez, she was well informed and very helpful making it easy to decide on which vehicle would suit my needs. I will definetly More

by vp123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia Lopez
Jul 28, 2017 -

Rizza Cadillac Buick GMC responded

Hello, we appreciate your kind words. Thank you for choosing Rizza Cadillac for your vehicle needs. If there is anything else you need or any other way we can assist you, please let us know. Best, Josh Jansky- Internet Director- jjansky@rizza.com

June 17, 2017

very poor, nut not tightened, freon leaking with the green In june of 2017 I took my car into Rizza Buick, no cold air coming out, after $841.00 later, and only a couple of days, the green die was all over. to More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, and service manager
Jul 03, 2017 -

Rizza Cadillac Buick GMC responded

Hello Ralph, I am sorry to hear about your experience with our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. I hope we get the chance to speak with you and demonstrate our commitment to customer satisfaction. Josh Jansky- Business Development Manager- jjansky@rizza.com

April 03, 2017

Quick and Painless!! I bought a car from Steve, he was the best salesman I ever dealt with. And his boss Mr. Casino should be called the Miracle man! He got me financed wh More

by LindaLarry13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and General Sales Manager David
March 29, 2017

Great Service If you are looking for a sales representative ask for Marcelino "Marco" Alfaro. Thank you Marco for all your help. You can feel secure to give this m More

by Malissa320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino "Marco" Alfaro, Mike Lorenzo
March 26, 2017

Rizza sold me a JUNK Rizza sold me a car that had been in a accident. Rizza told me it was a accident free 1 owner car. I found out a month later it had severe front end d More

by Don't buy Rizza JUNKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sorenson
March 12, 2017

I used to get services done here. I believe Jim is the gentleman name. He always took care of me, helped me out. Then one day he was not there and it was a totally different More

by Bk13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it's Jim. Older man that works the front desk. I came in Thursday March 9th around 1pm.
...
360
...