Rizza Cadillac Buick GMC

Great Service Mark Hoover gave excel service beyond compare! We hit a few bumps with some paperwork and it was little more difficult for me to get the car I wanted, Mark Hoover gave excel service beyond compare! We hit a few bumps with some paperwork and it was little more difficult for me to get the car I wanted, but he got it done. He diligently worked with his boss to get me the car I wanted. He did not try to make a sale but sale me what I was looking for. I would offer more stars if I could m. Thanks again Mark!! -Cory Taylor More

Great Experience! Our Salesman Marty also known as "Coach" was friendly, personable and professional. He was sincerely interested in our needs and expectations and was Our Salesman Marty also known as "Coach" was friendly, personable and professional. He was sincerely interested in our needs and expectations and was diligent in making the sale, but within our terms. We would highly recommend him if you are interested in looking for a new or used vehicle. More

Excellent Everyone was friendly,helpful and professional. They had to find an Encore at a different dealer that worked out great. I now have the car I wanted. Everyone was friendly,helpful and professional. They had to find an Encore at a different dealer that worked out great. I now have the car I wanted. More

Review Very helpful, professional, and friendly! Highly recommend to anyone looking to buy a new or used car!! Joe was great to work with! 10/10 Very helpful, professional, and friendly! Highly recommend to anyone looking to buy a new or used car!! Joe was great to work with! 10/10 More

Absolutely Fantastic!! I had the pleasure of not working with 1 of your fantastic salesmen, but 2. Steve and I had alot of phone interaction to gather the information neede I had the pleasure of not working with 1 of your fantastic salesmen, but 2. Steve and I had alot of phone interaction to gather the information needed to make the deal. Steve you are Awesome! I came to the dealership to poke around even though I knew my salesman had an off day. Mark not only assisted me in Steve's absence, he set up a test drive and assisted with looking up many different color and package options. Both of the guys were nice, honest and true gentlemen. It's rare to find salesmen of this caliber in today's tough sales market. I thank both Steve B. and Mark H for looking out for me and making sure I pulled off satisfied and EXCITED!!! Thanks Guys!!!! More

new truck professional and knowledgable and helpful explained everything fully. I'm not a person of many words the lack of me writing means i am satisfied. professional and knowledgable and helpful explained everything fully. I'm not a person of many words the lack of me writing means i am satisfied. More

ZERO CUSTOMER SERVICE I never write a negative review unless 100% warranted. I live in Missouri and obviously my business is not welcomed by the Rizza family of dealerships I never write a negative review unless 100% warranted. I live in Missouri and obviously my business is not welcomed by the Rizza family of dealerships in Illinois. I have family in Tinley Park, 5 minutes from Rizza Cadillac Buick GMC, whom I visit frequently when in the area. A few weeks ago I made several requests for information regarding specific 2018 Buick Enclave models. I sent emails to David Casino and received a reply from him shortly thereafter. His reply was in response to my interests, but after that he failed to reply to any of my questions regarding these specific vehicles. Finally, he sent me an email with apologies after I complained about his failure to communicate with me. He stated that his dealership cares about the customer and that their employees are very down to earth, etc. I accepted his apology and then asked again about two specific Enclaves. Guess what? No response. I was a serious potential buyer, but obviously I was not valued as such by the Rizza dealership, and more specifically, Mr. Casino. I will never again attempt to do business with this dealership. More

He’s absolutely brilliant and Totally comitted Joe was amazing and did such a good job explaining and making what seemed complicated rather easy. Hard worker and the sort of fellow you should be pr Joe was amazing and did such a good job explaining and making what seemed complicated rather easy. Hard worker and the sort of fellow you should be proud to have on your team! Remarkable !! More

Jim was great! Jim Allegretti made us a great deal. If you are looking for a deal go see him. Will buy more cars from him and Rizza . Go to them .. Jim Allegretti made us a great deal. If you are looking for a deal go see him. Will buy more cars from him and Rizza . Go to them .. More

Friendly and professional From start to finish the staff was great. Courteous and professional at all times. They worked hard to get us a deal that we were comfortable with. From start to finish the staff was great. Courteous and professional at all times. They worked hard to get us a deal that we were comfortable with. More