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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 03, 2018

Good dalesman Our salesman Casey McClintock was very knowledgeable and easy to work with. He has done s good job of following up and answering our questions More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey McClintock and Felix in finance
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback, Debra. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Casey. Please let us know if we can ever help you in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Everyone performed their jobs exceptional,! Danell was very professional, and kind as always, willing to go that extra mile to help you, and I appreciate everything that she does, wonderful. More

by Zachary0425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danell, Mo Almasri
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Great Experience See Marty "Coach" Nowak for your new car. We had a wonderful experience buying our New Buick Enclave from him in September. We couldn't be happier wit More

by Belmont3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi, Mike Lorenzo, Marty “Coach” Nowak
Oct 09, 2018 -

Rizza Cadillac Buick GMC responded

Marty is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Excellent service Danielle is our service representative and she is excellent. We trust her and she is main reason we continue to use Cadillac service. Extremely eff More

by ghagen6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bakr, mike
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Excellent Customer Service Danielle always me provide Excellent Customer Service. She goes over and beyond to assist. Always professional, polite and friendly. She’s abs More

by Helenlyles1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 09, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review!! I'm very happy to hear that Danielle was of such help to you. She strives to provide excellent customer service, and we're glad to hear that this was the case for you! Please let us know if there's anything else we can do for you Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2018

Uncomfortable Car brought in for somewhat routine work. Ended up being there for a month with physical damage caused in shop first day. Car was picked up but my ori More

by MRWBJ84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Roady
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

I am sorry to hear you did not have a pleasant experience with Rizza Cadillac Buick GMC. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2018

Pleased with my experience From start to finish I was impressed and happy with all the staff I interacted with. Marty who i worked with was absolutely wonderful and very persona More

by habogdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi, Marty “Coach” Nowak
Oct 03, 2018 -

Rizza Cadillac Buick GMC responded

habogdan, we are elated to hear about your positive experience! Marty and the rest of our team work very hard to put customers first. We look forward to helping you again in the future! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2018

Great Job!!! Thanks Awesome dealer. Didn't waist my time. Traded my vehicle in for one of theirs. Great customer care and great prices. Sales Associate Chris Davis was a More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Oct 02, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2018

Bad pricing Visit started ok with Tyler. Very courteous. It all changed when I felt I was pressured onto a vehicle which wasn't what I was looking for. Never got More

by lauries1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix, Tyler Eubanks
Oct 29, 2018 -

Rizza Cadillac Buick GMC responded

I am sorry to hear about your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 30, 2018

A pleasant and informative experience The service representative was friendly and professional. Service was performed efficiently and promptly. Extra assistance was given to answer any f More

by IDA_DWKNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient & prompt service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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