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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 17, 2018

Becky is always excellent!! I like the service provided by the ladies in this office. I always ask for assistance, and it's never a burden, or a problem. I will most definitely r More

by tamikamitchell568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 17, 2018

Great service. Easy to work with Very helpful. Courtesy. Very accommodating. Was willing to work with how much we wanted to spend each month on car payment. Was a pleasure doing busin More

by Amy Tuttila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

It's wonderful to know that your visit was such a pleasure, Amy. Thank you for choosing us, and we look forward to your next visit. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 17, 2018

Remote Start installed Kyle Roady was very informative and helpful. He was patient with all my concerns and questions. He walked me to my vehicle and covered everything with More

by Pattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your positive review, Pattie! I'm very happy to hear that Kyle was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if you need help or information about anything to do with your vehicle. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2018

Lady that checked me in was very knowledgeable and efficient I was very pleased with the service. They solved the problem I came in for as well as did a general check of the car to head off future problems. Also More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O’Connor
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your review, Sharon. We are happy to hear that you were pleased with the service you received from Rizza Cadillac Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2018

Fast & Easy Sales rep Larry Papp was a pleasure to work with and made the transaction of purchasing/leasing a vehicle real easy and very knowledgeable of the sale More

by JSham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Vasquez, David Casino
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for choosing Rizza Cadillac Buick GMC! We're happy to hear of your positive experience with Larry and David! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2018

Quick service I went in for a routine service , when i got there i was pulled right in an was out in a respectable hour and half without an appointment. The staff More

by AKC4AAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure of the service persons name
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate your time to share this review with us. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2018

Oil change and tire rotation. Zero problems or hassles. Becky was very courteous and helpful. My car was serviced and washed in under 1 hour. She also cleared up a question I had r More

by MCKEVIN373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’andrea
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Becky as she will be happy to hear it! Drive safely and always feel free to reach out with any service questions. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2018

Service for my vehicle Becky was not friendly at all you guys should re train her on customer service i wanted to come back here but now I'm rethinking my decision More

by CAMILLEDURR27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca
Oct 29, 2018 -

Rizza Cadillac Buick GMC responded

I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2018

Wayne’s New Toy Sierra 1500 Denali Joe Volturo, Jim Allegretti, and Dave Casino, all three helped to got me into this truck and I’m very pleased. I will definitely be returning for the More

by WG Sierra Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, David Casino
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for letting us know about your excellent experience! Our team approach helps us to provide seamless service. We're so glad to know that Joe, Jim, and Dave were able to help you with your purchase. We appreciate your business! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2018

Fast service I got in and out service for a bad Wheel bearing. Had the car back by noon. Service rep Becky was prompt and very clear on my car service needs. More

by bd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Becky is a wonderful company representative for Rizza
Oct 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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