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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 20, 2018

Very accommodating service team Great customer service! There was confusion about the time of my appointment but the service team took me anyways and got me in and out. More

by MICHELLEBARNES81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the perfect rating and feedback. If there’s anything else you need, please don’t hesitate to reach out. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Always pleased No complaints. Took care of warranty work with a great loaner. Was done same day. Second time getting warranty work done here. Always a pleasure to de More

by jdubbs597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Getting window up again The back seat window would not go back up so had to come in for service. Danielle quickly analyzed my problem and arranged for a courtesy car as I th More

by esavage124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your great review. We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

routine service work Kyle was very clear on what was needed to be completed and did not suggest any more work than was required. He was very pleasant to work with. More

by HDJ7753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

I am happy to hear your time spent with Kyle was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

Great Good service that is very important to your dealership be sides price also your car is done in prompt time,also important that you give loaners More

by CHRIS@CCDAIRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniella. Good customer service
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

New customer Only dealt with people. Not enough experience to rate other areas. They could use a new sign on the street. Was hard to find with other larger signs More

by Lacrosse
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 18, 2018

Excellent Very attentive to my needs, not pressured to make a decision. Periodically check to see if I need anything. Sam was also very knowledgeable of his c More

by DEBADM56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. I will be sure to pass along your praises to Sam. Until next time, drive safely! Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 18, 2018

Excellent customer service; Mrs O’Conner Danellie, was courteous and professional. She let me know what other services were coming due. She gave me a written estimate of the work suggested More

by JACKSON33661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danellie O’Connor, Service.
Oct 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Danellie is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 18, 2018

Excellent I dealt with Danielle and she really knows how to satisfy her customers. She definately knows her job and does it very well. I never had to worry abou More

by Repair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Danellie is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 17, 2018

Service Manager I have had car issues all year and for the 1st time I felt totally taken care of. Your manager John Howard understands how to treat your customers! Th More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

Hi Barb, and thank you for this great review! We're very happy that John was here to help you and treated you with the customer service we know you deserve. Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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