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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 26, 2018

The service rep was excellent and on point. I was able to get out in a timely manner even after I added extra work on my car that wasn’t originally scheduled. The young lady accomendidated me w More

by janetrogers206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danyell
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Great service Always great service and interaction with staff, they treat you like family. Washing my car was the ultimate of going above and beyond duty.👌so happy More

by Pay it forward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rocha
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at Rizza Cadillac Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Lack of Integrity We recently had the unfortunate experience of dealing with this dealership in Tinley Park and in particular, Steve Barakat. We called about a 2011 Cad More

by Disgusted
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Barakat
Oct 29, 2018 -

Rizza Cadillac Buick GMC responded

I would like to apologize for the bad experience you had with one of our salesmen. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further, please do not hesitate to contact me directly. Best Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Happy family! Came in, and we needed a vehicle for the family, one that has room, but also offered looks and we could use it to do just about anything, started talk More

by MargM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

MargM, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Joe and Jim. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Excellent Job! To start off, I came into the Rizza dealership after observing a used Ford Explorer online. I walked into the establishment and observed several sales More

by Ericw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Washington, Joe Uccardi, Amanda Pickett
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback, Ericw. Emanuel always strives to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

returned the truck wuth in one day. the truck was repaired with in one day. The service was O K. Pricing was on the high end with most of the cost going to labor. More

by JNOWAK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyle roady
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

JNOWAK!, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Great Job!! John was extremely professional, he discussed all my vehicle issues, and made recommendations on what was needed to get my car repaired without any pr More

by gregcalvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John HOWARD
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write about your experience. It's great to know John was able to provide you with the pressure-free and professional service. Please feel free to stop by if there is anything else we can do to help you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2018

Very happy Very smooth process. Tyler was very knowledgeable with the different trucks. He made sure I found the right truck. Joe from finance made sure I unders More

by CPYZALSKI39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi, Tyler Eubanks
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

To say thank you is not enough, CPYZALSKI39! We are thrilled to read your kind words about Tyler & Joe and overall experience with us. Please stop by again!. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2018

Great experience! I had a great experience at Rizza! I purchased a 2016 GMC Terrain and love it. Joe, the finance manager, helped us through it all and Mark the salesma More

by Fcuitino6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Fcuitino6, thank you for taking the time to write this fantastic review! Joe and Mark work very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2018

I wish my Jeep dealer could fix my radio this well Parts were ordered the day I called for an appointment for a radio touch screen issue. It was fixed in an hour and a half aftern parts arrived. I More

by Garry M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Garry, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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