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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

November 01, 2018

Excellent Good Customer service dealing with the same person on a one on one basic. Service always done in a timely manner. This person always greets u with a s More

by mzrdl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danille
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went excellent for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2018

Disappointed.. I guess they already got the sale so oh well Unapologetically slow, unfriendly and tried to charge me for my first “complimentary” oil change. I guess they don’t assume people read the offers the More

by AnotherCustomer1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Ceplecha
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Best, J.C Rocha-Business Development Manager- jrocha@rizza.com

November 01, 2018

Great service! Good guys at Rizza helped me achieve my dream car! Thank you for your hard work! I hope to bring more customers to your store! More

by Qcman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Davis, David Casino, Juan Rocha
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2018

Excellent Service... Becky Is Phenomenal!!! Outstanding! Excellent Service, Becky Is Phenomenal Outstanding!!! Always Address My Concerns And Issues Pertaining To Prices, Warranties, Reliability, Maintenance More

by LAMBDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gonzalez
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Hi LAMBDOC and thanks for the great feedback! We're very happy that Becky was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2018

Second time in a week Brought car in again after warranty work was done for same sensor change and coolant leak now. Had to pay for coolant flush and new hose but warranty More

by jdubbs597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Excellent Service Couldn’t be happier with our experience with Rizza Cadillac. Marco was extremely helpful and knowledgeable in every aspect of the car we were conside More

by STORINO.PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelino Alfaro
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this awesome feedback, STORINO.PAM. Hearing that you received excellent service from Marco & Jay is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Excellent experience Chris was patient friendly and attentive made sure he gave us a decent deal he was very fair understanding and worked with us to get the best deal pos More

by Guzauskiene03111976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such an excellent experience with Chris. Please let us know if we can help you with anything else. Enjoy your new vehicle! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Listening John is a good listener. It is very important to listen to a prospective customer to find out what the requirements are to make the sale work for bot More

by TUFFHARMS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix, John O'Connell
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

TUFFHARMS, we are elated to hear about your positive experience with John! He works very hard to put customers first. We look forward to helping you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Great people to work with! This dealership is great to work with, Danielle is awesome and always takes great care of me and my car! Everyone is easy to talk to and they are alwa More

by BNCKNOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Hi BNCKNOT and thank you! We can't tell you how much we appreciate your customer loyalty! We will be sure to share your kind words with our team. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Friendly, professional, quick Quite simply the people that make up the Rizza Cadillac Service Team are the best!!!! Professional, informative, helpful, friendly, and efficient. The More

by gjohnson25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service is tremendous
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

gjohnson25, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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