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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,694 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,694 reviews

November 07, 2018

Danielle, service writer Danielle did a great job in resolving the issue from previous visit. She communicated to me and kept me informed at what stage the repair was and del More

by JGSMITH694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, Danielle is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Rizza service Service rep. Danielle was very helpful and informative. Gave me options on what was needed on my vehicle. Kept in contact with me throughout the ser More

by Leo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Mike Lorenzo
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went great for you. I will pass your feedback along to Danielle! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Outstanding service the customer service at Rizza Cadillac is outstanding!! I would recommend it to all my friends and family,very professional and accommodating and a More

by Happyshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an outstanding experience. We will be sure to pass along your kind words to Larry and Jim and we look forward to seeing you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Hassle Free I had made an appointment with Danielle O’Connor for general service. She had information me that additional service that I wasn’t aware of should be More

by Escalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Danielle is a great asset and we're thankful to have him on our team. We appreciate your business! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Frustrating, less than honest and poor attention to detail Original sales rep was not honest with us in regards to Costco program. Tried to pressure us but sooner than we wanted. Second rep was no there when w More

by Coffeebean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Vasquez, Jesse ?, Mike Lorenzo, David Beutler
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Coffeebean, I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Great service Prompt , very efficient , speedy , friendly... I always love to go to this facility.. The facility is very clean and I enjoy visiting the showroom a More

by BETTY herman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle o Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Betty, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Awesome customer service! Went there to return a buick lease and ended up buying a new car that night! They found the exact car that i wanted! David Beutler was very nice to d More

by Stevie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beutler
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

We really appreciate your business and we are glad you got the exact car that you wanted. Thank you for this feedback. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Friendly environment and excellent customer service I went to look at a used Dodge Challenger and Ángel greeted us and answered all the questions we had. He was very polite through the whole process an More

by Vcruz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Mike Lorenzo
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Angel is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Very good service My experience was excellent. The service writer was very friendly and helpful. They arranged a loaner and called when my vehicle was ready for pick up More

by Jason K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I cannot remember his name
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Jason. We are very happy to hear that our staff could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Wonderful Service My Family has purchased several vehicles here over the years.....and we always get great service! Everyone is friendly and our salesman is great! We l More

by LindaV-P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Hi Linda and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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