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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,694 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,694 reviews

November 14, 2018

Danielle is great Danielle in service is top notch. Knowledgeable and proactive. She completed all the paperwork for the mail in rebates. She keeps me informed of pr More

by BOKOWAL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in the Service Center
Nov 15, 2018 -

Rizza Cadillac Buick GMC responded

Hi BOKOWAL21! Thank you for this great review! Danielle is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Great job Battery dead. Replaced extremely within normal time everyone was very nice I’m a Disabled Vietnam Veteran and was extremely Happy with the Service Dep More

by Ronandgin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler great in service department
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Cadillac Cue screen replacement Danielle was very professional in her handlings of my service experience. I appreciated her sense of urgency in getting my vehicle’s issues repaired. More

by Ajgalla612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that Danielle and the rest of our staff at Rizza Cadillac Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Oil change I did not get a copy of the inspection report, we like to see it and read it to see if anything needs attention anytime soon More

by Mike1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to contact us if you’d like to discuss them in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Comfortable & Helpful Joe was extremely helpful with our purchase. He made sure we made the right decision with our next purchase. The process was comfortable and easy. I d More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ceplecha
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Kerry. We are very happy to hear that Joe was extremely helpful with your purchase and that he made the process comfortable and easy. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Module problem Car would not start with even when the car was full and new battery. Needed help fast so came to where I got my car More

by mabbtjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Casino
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

"Aim to Please" Mr. David Beutler was patient and that was very important to me at the time,I was considering making a major purchase .Mr. Beutler was knowledgeab More

by grace266
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, David Beutler
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. David is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 12, 2018

Great experience every time. Efficient and reliable service. Needed to keep my car for two days and they were quick to give me a loaner. Will always use Rizza for any service with More

by d_gallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing an efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Don’t hesitate to reach out if you have any further questions! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 12, 2018

Joe how do you live with yourself treating customers Joe is terrible at costumer service, he is the only reason I did not buy the Silverado I was looking at. Dealership looked clean and prices seemed rea More

by The Silverado guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this review. I am glad to hear you are pleased with our facilities and prices. I would like to apologize for the bad experience you had with one of our salesmen. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2018

Wonderful The service advisor was very friendly and kept me informed about how long it will take for my service to be done. Car was timely ? More

by annmarie3996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. We are happy to hear of your positive experience. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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