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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

December 06, 2018

Very efficient and nice people to deal with Great experience thorough, courteous and timely. Always willing to get you in and out even though I didn’t have an appoint. Even looked at the new X More

by PATLABROSCIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Courteous, quick, informative My service manager Danielle is the main reason I keep coming back to Rizza service dept. she’s very informative, courteous. This is in the service dep More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Mike Mikicic
Dec 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Danielle’s consistent great customer service has earned your repeat business. We can’t wait to see you for your next servicing appointment! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Totally satisfied Becky was terrific to do business with... she was extremely knowledgeable and friendly!!! Also the technicians were extremely friendly... would defini More

by TRIFFLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Casino
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review and for your recommendation! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Becky and our team was extremely friendly and knowledgeable during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Dissatisfied I ordered mud guards and had them installed by this dealership. I drove home looked at the guards one of them had a huge gap in it. I called John and More

by Hbriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Uccardi, Mike Lorenzo, Amanda Pickett, Joe Ceplecha
Dec 12, 2018 -

Rizza Cadillac Buick GMC responded

Hbriner, we appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Great service I appreciate the help and even the opportunity to get a loaner to replace my CT6 while it was being serviced. The most important thing however is the More

by Shadeofgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 10, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Excellent Service Danielle O'Connor was very helpful and knowledgeable when I bought my car in for service. Outstanding customer service! One thing I believe you'll s More

by swesley3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor!
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Danielle could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 05, 2018

Timely and professional service Excellent customer service and maintenance was timely. Explanations were provided when service took longer than expected. I recommend Rizza Cadillac More

by LORENEJB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Pickett
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation! We are delighted to hear we could provide you with excellent customer service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 05, 2018

Satisfied customer I am very pleased with the professionalism and patience that I was shown while purchasing my vehicle. Charles is excellent and he will receive many re More

by Sonia's GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Charles. If there is anything more that we can do, please come back and see us again. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 06, 2018 -

Sonia's GMC responded

Please forgive the typo, I meant Chris Davis, not Charles.

December 05, 2018

Recall and Cabin Air Filter I went in for a recall and decided to do my cabin air filter since the car was going to be at the shop either way. The service was quick for what I ne More

by torres0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sommerfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Jansky, Adam Jung, Joe Gonzalez, Marcelino Alfaro, Marty “Coach” Nowak, Tyler Eubanks
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 05, 2018

Time matters Had an appointment to get an oil change, I’m satisfied with the service work performed.... but it took over two hours of waiting with an appointment! More

by STSNP29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your great review and I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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