Rizza Cadillac Buick GMC

Recall and Cabin Air Filter I went in for a recall and decided to do my cabin air filter since the car was going to be at the shop either way. The service was quick for what I ne I went in for a recall and decided to do my cabin air filter since the car was going to be at the shop either way. The service was quick for what I needed to have done. More

Time matters Had an appointment to get an oil change, I’m satisfied with the service work performed.... but it took over two hours of waiting with an appointment! Had an appointment to get an oil change, I’m satisfied with the service work performed.... but it took over two hours of waiting with an appointment!!! More

Loyal Family Car Dealer Joe has been selling vehicles to my family for over 25 years. He recently provided both my sons with vehicles and made things so easy and comfortable. Joe has been selling vehicles to my family for over 25 years. He recently provided both my sons with vehicles and made things so easy and comfortable. He is my car dealer for life!! Thanks Joe for all your help. More

Excellent customer service I have a 2016 GMC Terrain and previously had a few negative experiences at a GMC Dealer close to my home and decided to go to Rizza in Tinley Park. Wa I have a 2016 GMC Terrain and previously had a few negative experiences at a GMC Dealer close to my home and decided to go to Rizza in Tinley Park. Was the best decision, customer service was phenomenal, and my vehicle is finally fixed! They took the time to inspect and resolve the problem. Kyle my Service Rep, always professional, and kept me well informed. I couldn’t be happier! More

incredible service John Howard is an incredibly helpful friendly pleasant man!!! Service is always good. Every time I make an appointment I have been accommodated. The w John Howard is an incredibly helpful friendly pleasant man!!! Service is always good. Every time I make an appointment I have been accommodated. The wait time never exceeds what it should. More

Very good! Both the girls were very helpful and were were able to answer my questions immediately . Becky arranged a rental car so I would not have to sit there Both the girls were very helpful and were were able to answer my questions immediately . Becky arranged a rental car so I would not have to sit there all day . Overall everything went great, More

Usually do good job but caused me inconvenience this time I was there because of a recall on the power steering system. It was suggested that I have the cooling system flushed. I agreed. 72 hours later my che I was there because of a recall on the power steering system. It was suggested that I have the cooling system flushed. I agreed. 72 hours later my check engine light comes on. I take the car back and I am told a hose was loose. It may have been because I “ran over something or they may have forgotten to reconnect it”. Mistakes happen but I think you should at least offer to compensate the customer ( just a little sign of appreciation) for the time they spent making an additional trip to the dealership in the rain after cancelling appointments that they had scheduled to take care of something else that they need to take care of. By the way...we both know (the service department and me) that it was a mistake made by the mechanic...I did not “run over something” and cause the problem... More

Up and above expectations!! They outstanding service advisors and especially Danielle O'Connor. Their service department is second to none😎👍👍 as well parts department Personel They outstanding service advisors and especially Danielle O'Connor. Their service department is second to none😎👍👍 as well parts department Personel and cashier services are timely!! More

Service dept. Have the best people with alot of know how and about your car Have also had my husband to.purchase a car from the dealetshiip.i always tell.peoples a Have the best people with alot of know how and about your car Have also had my husband to.purchase a car from the dealetshiip.i always tell.peoples about the great service and peoples More

Shocked In the passed I always brought my car in for service and I have been totally. However, this one particular time which has been recently I have some co In the passed I always brought my car in for service and I have been totally. However, this one particular time which has been recently I have some concerns about my repair in which I do believe I will have to take my car back to the dealership to rectify an issue in which I thought as a loyal customer my service would have been much better. More