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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,695 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,695 reviews

December 19, 2018

Service. My service repair on my car was done in a timely manner. I appreciate the wonderful customer service Danielle provided. She is very helpful and knowle More

by debra piper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle is the best. Thank you
Dec 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. Danielle’s service excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2018

My best experience Joe Volturo was helping me as soon as I walked in. I told him what I could afford and he showed me what I could work with and it worked out greatly. I More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your review. We are happy to hear that Joe helped you as soon as you walked in and that he provided efficient service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 19, 2018

Satisfied I worked with Joe Volturo, he was such a nice guy, even though he was suffering from a tooth ache, he got me through the process and I have a great gi More

by KatD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback! Joe is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Efficient on time very satisfied Very courteous time efficient clean Waiting room very pleased with the work that was accomplished I will return for more service work if necessary tha More

by 3Iforgot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Great service. Daniele provided a great service was very attentative and worked to resolve the issues with the vehicle. She provided updates and when the car had add More

by Ann0901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniele
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Hi Ann, and thank you for this great review! We're excited to hear that Danielle took care of you! She is a great asset and we appreciate all she does. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Horrible service Cars been there for 10 days, problem hasn’t been serviced. Had to go there show the mechanic the problem personally. Left car and problem still not se More

by nabaliplaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle
Dec 27, 2018 -

Rizza Cadillac Buick GMC responded

nabaliplaya, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Great fast and friendly. They did what they said they were going to do. They had a loaner ready for me. They also called me the same day and said the vehicle was done. More

by HSMITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Quick oil change at Rizza Buick My wife brought her Buick encore in at 9 o’clock in the morning for an oil change and it was done by 9:45 my wife was so happy so was I. Happy wife h More

by mrdaddio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Amanda Pickett
Dec 19, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2018

The processes went smooth I took the car in for service, and was surprised how fast the matter was resolved.Some what disappointing that the car was not washed.but overall I wa More

by Toro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Dec 18, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience and we will be sharing your comments with our team. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 16, 2018

WONDERFUL EXPERIENCE! Marco was a fantastic salesman. He took a lot of time to explain everything and gave me the best deal. It was not a high pressure high pitch situa More

by LPJP1252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro, Mike Lorenzo
Dec 17, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. Marco is an asset to Rizza Cadillac Buick GMC, and it is great to hear he gave you the best deal. Thank you for your recommendations. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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