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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,695 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,695 reviews

January 21, 2019

Best price around. Mark was excellent to work with. He was kind, friendly and compassionate .Communicated almost everything by e-mail. We live 3 1/2 hours away. We got More

by ROWDY2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kyle
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for the wonderful feedback. Mark is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 20, 2019

Great service Friendly and timely service. I was greeted pleasantly. The advisor took time to listen to my concerns and answer questions that I had. He also look More

by NEWDAY8681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 19, 2019

As always, great service The young lady that's the service writer is very efficient and accomidated my schedule. Thanks for the great service as usual! Please find out her nam More

by nursieboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, forgot her name but please find out.
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 19, 2019

Honest, helpful and prompt with questions. Dealing with Rizza Cadallic in Tinley Park is always pleasant. Great service and they always keep you in the loop and are very nice to work with when More

by Repair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Dept
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2019

Excelent experience Since 1982 through 2019, between Arizona and Illinois I've delt with numerous GM dealerships. About 80% Cadillac's. Your dealership is absolutely the More

by LVT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky A.
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2019

Very friendly and helpful Mo was very helpful friendly and courteous calls after A few days to see if I needed anything to know about the car Thanks Mo More

by JOEFRIERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Almasri
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Mo could be so helpful, friendly and courteous. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2019

Service center I went in for an oil change. I do not have any issues with either the oil change, or customer service. However after the service my car is not drivi More

by Shirin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jan 24, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2019

Treated like a new car customer I was at Rizza GMC/Buick for simple maintenance. When I ask questions, I always receive answers that are in my best interest. I never feel like I am p More

by Mrs. B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Howard
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. We hope to see you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2019

Service Found problems right away. I was able to get my truck fixed right away with out an appointment. Didn’t take long at all. Thanks More

by ross.christine
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Connell
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this wonderful review. I am extremely pleased that our team was able to fix the problem in an efficient and professional manner. We look forward to your continued business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2019

Cordial and professional experience! I had a comfortable and reasonable sales experience with Mr. Beutler. The team also worked to get me the best possible loan rate with respect to my cr More

by novisibersk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beutler
Jan 22, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words! Mr. Beutler is a great asset and we appreciate him for giving you that comfort during your experience. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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