Rizza Cadillac Buick GMC

GMC Terrain In the -50 degree weather my car needed a jump. My son tried opening the hood and broke the hood release. I called and Kyle immediately got my car in In the -50 degree weather my car needed a jump. My son tried opening the hood and broke the hood release. I called and Kyle immediately got my car in to be looked at. The part was not able to be delivered for 5 days due to the weekend. He set me up with a Courtesy car which made my life so much easier and noticed there was a recall that hadn't been fixed on my car. That was also taken care of. Totally satisfied More

Courteous - quick service Coldest day of the year in recorded history - having trouble with battery. Came in without appointment and was taken care quickly and efficiently - w Coldest day of the year in recorded history - having trouble with battery. Came in without appointment and was taken care quickly and efficiently - while waiting. More

Good service I’ve had a good experience and on time service.Everyone has been friendly.And if I need a loaner they make one available especially Daniell. I’ve had a good experience and on time service.Everyone has been friendly.And if I need a loaner they make one available especially Daniell. More

Buying a car What started off as a test drive turned into us buying a 2019 Encore. Steve was very knowledgeable and friendly. Hands down the best salesperson I've What started off as a test drive turned into us buying a 2019 Encore. Steve was very knowledgeable and friendly. Hands down the best salesperson I've ever bought a car from. He took us on a test drive, answered all our questions, was very informative, and helpful. More

Impressed I received a loaner since my car would be in for multiple days. I was impressed they put a car scraper in the backseat for me just in case I was caug I received a loaner since my car would be in for multiple days. I was impressed they put a car scraper in the backseat for me just in case I was caught in the snow. It's little touchs like that that make you feel special. More

Windshield replacement Called to get price for replacement of my windshield and got the same price as other, so called, cheaper venders but rizza cadillac also offered a l Called to get price for replacement of my windshield and got the same price as other, so called, cheaper venders but rizza cadillac also offered a loaner car. Plus, with the cars having sensors in the windshield I felt better about getting it done by the dealer. Best part, the service department is always so helpful and friendly. More

Steering concerns Took time on spur of the moment to get me a car and check all fascists of the steering to make sure ok. Great job Took time on spur of the moment to get me a car and check all fascists of the steering to make sure ok. Great job More

Best Service Available The service department (Johnny Howard) performed all service as promised and on time. They even washed the car when they were finished. The prices wer The service department (Johnny Howard) performed all service as promised and on time. They even washed the car when they were finished. The prices were fair and all work was excellent. More

Oil change and recall Very efficient and very nice staff, facility very clean, thankful to get a loaner car, was very nice that they washed my car. Appreciated that. Very efficient and very nice staff, facility very clean, thankful to get a loaner car, was very nice that they washed my car. Appreciated that. More

Always the Best Service Very competent service advisor--helpful in recommending services--prompt and quality service always provided. I would count on getting all of the need Very competent service advisor--helpful in recommending services--prompt and quality service always provided. I would count on getting all of the needed work done here. More