Rizza Cadillac Buick GMC

A+ from the teacher Very accommodating with my budget and got me exactly what I wanted. This is my second time leasing with Rizza. Thank you for working with me! Very accommodating with my budget and got me exactly what I wanted. This is my second time leasing with Rizza. Thank you for working with me! More

Mark Hoover and the Rizza Crew ROCKS! I am on the other side of a bankrupcy, almost a year in the clear. I’ve been rebuilding my credit and had been trying to find a reputable lender to g I am on the other side of a bankrupcy, almost a year in the clear. I’ve been rebuilding my credit and had been trying to find a reputable lender to give me a chance. Mark made sure to leave no stone unturned: he literally RAN to make sure every “i” was dotted and every “t” was crossed and I understood every part of the process. Mark and the Rizza team came through with flying colors! I got a brand new car with above basic features at a price I can afford! More

Rude/unprofessional manager I bought the 2014 camaro SS convertible. I called internet sales and made a deal over the internet 22500 I pay 250 shipping and parapet work comes i I bought the 2014 camaro SS convertible. I called internet sales and made a deal over the internet 22500 I pay 250 shipping and parapet work comes in mail over night. I go to bank to wire money but they can not wire to post Friday it would post Tuesday. So I’m told by Nick to get check and they will bring me the car. I get check call nick let him know I’m ready. I get a call a few minutes later saying they will not be able to honor the deal that it illegal to do paper work outside the dealership. I call the bull lie. So the internet manager I think his name was Jim not sure. Anyway this guy calls very rude and demanding saying no deal all pissed off. Abviously pissed I called him on the lie. He yells on phone I have to pay an additional 750 to have his finance guy drive to me. I say no that was not the deal. He hangs up. This manager or telephone tuff guy hangs up on me. Now I want the car it’s what I’ve been looking firvsnd at s good price So I talk with Nick and I end up taking 6 hours off work 220.00 dollars buy a 39.00 dollar train ticket and take train to Homewood Nick picks me up and takes me to dealership. I buy car and drive home. Your cowardly jerk of a manager who hung up on me stayed in his office and did not have the xxxxx to come talk to me , apologize or even try to explain why he lied to me. In my town we have one of the nations better musical colleges , Millikin university. At the sorority house I go help at is four girls from your area two from Tinley Park. In fact I had one of the fathers go look at he car Thursday before I made offer. I will be letting them know so they can spread the word around your area what your dealership is all about. Proto typical cars salesmen. Liars, cheats and say anything to screw people over I was offered nothing for an apology or discount NOTHING after the way I was treated. So no I will not suggest anyone do business with Rizza VERY DISAPPOINTED IN YOUR MANAGMENT The salesman I think was nick. He is from Joliet I cleaned this up so you could receive it More

Great customer service Danielle O’Connor really made the service experience exceptional she made things simple and I was in and out in a timely fashion great job Danielle O’Connor really made the service experience exceptional she made things simple and I was in and out in a timely fashion great job More

Excellent Danielle O'Connor was awesome. Kept me up to date on status. Friendly service. She worked the schedule out so I could use the rental car. Danielle O'Connor was awesome. Kept me up to date on status. Friendly service. She worked the schedule out so I could use the rental car. More

Great Service!😃 Driving to work and the engine light came on saying that my ATS Cadillac was at reduced power. Step on the gas and my Cadillac seemed like it wanted t Driving to work and the engine light came on saying that my ATS Cadillac was at reduced power. Step on the gas and my Cadillac seemed like it wanted to slow down and come to a stop! Scary!!! Becky D’Andrea at Rizza Cadillac gave me a beautiful, expensive, luxurious, red, SUV loaner right away, handled my extended warranty, and replaced the fuel pump. My Cadillac runs great again, all thanks to Becky D’Andrea and Rizza Cadillac. More

Great Curtios helpfull knowledgeable very friendly great experience I have been dealing with Rizza for 30 years and would not go anywhere else I never had a Curtios helpfull knowledgeable very friendly great experience I have been dealing with Rizza for 30 years and would not go anywhere else I never had a problem sales or service More

Never disappointed I just purchased my third GMC from this dealership and my experiences here gets better every time. Mr. Hoover and Mr. Uccardi worked extremely hard to I just purchased my third GMC from this dealership and my experiences here gets better every time. Mr. Hoover and Mr. Uccardi worked extremely hard to get me the best deal for my situation. Again, each time I come here, I'm treated with the utmost respect and they give you nothing less than true professionalism. Thanks, guys, and God bless! More

Wheel Lock Informed the Service Desk rep that I did not require a vehicle wash as the truck was hand washed the prior day. My truck was washed. Then next day I Informed the Service Desk rep that I did not require a vehicle wash as the truck was hand washed the prior day. My truck was washed. Then next day I noticed that the rear passenger tires wheel lock lug nut was not tightened at all and was about to fall off. More

Recall Very easy drop off, quick in & out, excellent explanation of rental car and my car was done much earlier than I excepted, so I was very happy Very easy drop off, quick in & out, excellent explanation of rental car and my car was done much earlier than I excepted, so I was very happy More