Rizza Cadillac Buick GMC

Good but not the quality I expected. I came in for an oil change ,wheel balance and alignment. The people I talked with we helpful and courteous. When I arrived home I washed my car by ha I came in for an oil change ,wheel balance and alignment. The people I talked with we helpful and courteous. When I arrived home I washed my car by hand , I am particular about my vehicle so I did not have the car washed at the dealership. When I was washing my wheels I noticed a black glue on each wheel near the weights placed on for balancing. I don't know if this was from the old weights or as I suspect residue from installing the new weights. Anyway I thought this should have been cleaned off prior to placing the wheels back on the car or prior to handing the car back to me . I bring my car back to the dealership for the best quality of service and I do believe I have received it in the past.This is a small detail but one I did not like to see. David Cotter More

Great Help We went in to look at a specific model. This would be the second car we have purchased from them. They helped us understand the cars features in mor We went in to look at a specific model. This would be the second car we have purchased from them. They helped us understand the cars features in more detail. They went over various financing options and service options without applying any pressure tactics. Hats off to the manager, salesman and finance officer for helping my wife and I feel comfortable while making a big decision. When you combine that level of teamwork with really competitive pricing it’s difficult to imagine a better experience. More

Great job overall. Great service but you need two advisors on duty on Saturday. My appointment was at 8:20 and it took too long for check in 30 minutes. Price on oil cha Great service but you need two advisors on duty on Saturday. My appointment was at 8:20 and it took too long for check in 30 minutes. Price on oil change is higher than other Buick and Chevy dealers nearby for same service code 202. More

Great service Made me fee special and valued. Sent me a car and took mine. Kept me informed throughout the process. Worked with me to ensure car was perfect. Made me fee special and valued. Sent me a car and took mine. Kept me informed throughout the process. Worked with me to ensure car was perfect. More

Great service I had a great experience at Rizza GMC service department. Everything went smoothly from the call to make an appointment till my car was finished. Now I had a great experience at Rizza GMC service department. Everything went smoothly from the call to make an appointment till my car was finished. Now my car runs wonderfully. Thank you. More

Excellent service The experience is incredible always but the customer first you always feel at home and the service department goes above and beyond for there customer The experience is incredible always but the customer first you always feel at home and the service department goes above and beyond for there customers More

Oil Change, Tire Rotation and Muti Point Inspection. Excellent attention given to me as well as excellent service.provided by each dealership employee that I came in contact with from check in to exiting Excellent attention given to me as well as excellent service.provided by each dealership employee that I came in contact with from check in to exiting dealership’s premises.. More

Work done for oil change & front brakes Danielle & other service girls are awesome. They keep me coming back to the dealership other people tell me why do you go to dealer for your service. Danielle & other service girls are awesome. They keep me coming back to the dealership other people tell me why do you go to dealer for your service. More

Really GREAT to work with This by far was one of my BEST experiences purchasing a new car. I've been looking for an Acadia and none of the dealerships near me had what I was lo This by far was one of my BEST experiences purchasing a new car. I've been looking for an Acadia and none of the dealerships near me had what I was looking for. I found the car I wanted while searching the internet and requested a quote via their website. I was immediately contacted by Amanda to go over exactly what I needed. Within 30 minutes she called me back with the quote. Since their dealership is about a 45 minute drive from my house I didn't want to drive there to negotiate in case the deal wasn't to my liking. David made it extremely easy to negotiate over the phone. Once I had the deal I wanted, I made an appointment with Mark to go in to make my purchase. When we arrived Mark met us and took us to my car for a test drive. He was extremely helpful and knowledgable explaining all of the features during our drive. After the test drive and Mark made sure I was happy with the vehicle, I headed right into Mike's office to complete all the paperwork. Since I started this process on the phone a lot of the initial paperwork was already completed by the time I arrived so everything went smoothly. Once that was over Mark helped me set everything up (onStar, Bluetooth, settings, etc...) and I was on my way in my New 2019 GMC Acadia. The entire process from beginning to end could not have been any easier. Everyone that I met was great to work with. I will DEFINITELY recommend Rizza GMC and Mark Hoover to anyone that might be looking for a GMC, Cadillac or Buick. Even if you have to go out of your way to get there, it will be worth the trip!!! More

Service John Howard took great care of, me. Thank you for great service . I would recommend my family and friends to Rizza to purchase their new car there. John Howard took great care of, me. Thank you for great service . I would recommend my family and friends to Rizza to purchase their new car there. More