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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,697 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,697 reviews

March 24, 2019

Between GOOD and EXCELLENT Great. My only issue is the processing. It took over 4 hours. Definitely this needs improvement. A vehicle we wanted was not in stock. They found one More

by DWYER1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

DWYER1953, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Amazing experience! Would not go anywhere else. Top notch. I’ve been going to Rizza for the past 15 years and they always orovide the best customer service to every single customer. They will tell you the best More

by GCOCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Uccardi
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Pleasant car buying experience I purchased a used Cadillac and was very pleased with the process at Rizza. Everyone we dealt with was very professional, I feel I was given a fair de More

by Mike-32319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri, Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Great experience the service was excellent It was the best service they explained everything clearly to me my first new car experience and I rode off totally satisfied will refer friends and fa More

by Myonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, John O'Connell, Mike Lorenzo
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Great experience From the moment I walked In i felt comfortable never pressured. The entire staff was friendly and provided excellent knowledge and service. I would de More

by LBERTUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2019

Quick turnaround Kyle took excellent care of me from beginning to end. Excellent communication. Would highly recommend the service department to others. The sales team More

by Jeff From Tinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2019

Bless. It's okay. Looking forward to try to get 2018-19 Buick Lacrosse 3.6L all black in the future God Willing. See tou soon. More

by Jonquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Center.
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback, Jonquill! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2019

Fantastic customer service!!!! It’s so hard to get good customer service these days! People are so unkind even when you are spending your money but Kyle Roady is a jewel! Looks li More

by LINDASMITCHELLRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roady
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2019

So accommodating I went in for an oil change and tire rotation but I could not wait for my car as I needed to get to my daughters house quickly to babysit. Danielle More

by CHICUBSJANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Hi CHICUBSJANN and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2019

The area’s best Cadillac dealership!!! I purchased a new XT4 Sport .... the transaction was fast, the whole facility was impeccably clean and the entire staff was both professional and frie More

by JLYNNDODD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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