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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

June 11, 2019

Great service. Great dealership I’ve dealt with Rizza for many years and have always had a great experience. The service center is professional, thorough, and very friendly. They put More

by DRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service manager and service staff is just perfect!
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Rizza Cadillac Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2019

Good service They get me in service right away if I have any emergency with my hummer for the last 15 years they doing great job this why I keep coming back More

by GQ52276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danil ( service )
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2019

Great I love the professionalism and courtesy of everyone. Joe G is great he listens and understands what you want and need. He never tries to push the sale More

by SMONTY124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The porter who helped me move the items from one vehicle to the next was awesome , Joe Gonzalez, Joe Uccardi
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2019

Great experience I was in the market for a new pickup and stopped at other dealerships before landing at Rizza GMC Buick Cadillac in Tinley Park. John O'Connell was v More

by kitcat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Vasquez, business manager, John O'Connell
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2019

Oil change, and fix rear truck light Danielle in service is the best. Always pleasant and knowledgeable. Keeps you updated on what’s going on with your vehicle. Clean service area. Be More

by Dan Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2019

New Car Experience I was looking for a new car. The GMC Terrain was on my list of cars to consider. Upon my arrival at Rizza GMC in Tinley, I was approached by salesman, More

by DRAMSAY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baker —Sales, Mike Lorenzo
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2019

Efficient, no hassle service Received a recall notice and called to set up an appointment. Was told I could bring the vehicle in early if I was dropping it off, so I did. Got it More

by brian.czajkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John the service writer
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Brian, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing us for your vehicle needs. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2019

Service Staff #1 Danielle always takes the best care of everyone coming into the service department. Goes out of her way to ensure that is perfect. Thank you More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that Danielle was able to provide you with such great service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 09, 2019

Excellent service and communication Joe G listened to our needs and concerns and worked very hard to meet them. Very respectful and fair. Mike thoroughly reviewed all the paperwork and More

by MURCAL007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez, Mike Lorenzo
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Joe and Mike provide you with the service you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2019

The basic The mechanic need to do a better inspection of the vehicles that come in and out this is the second time I brought my vehicle in and was not inform ab More

by Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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