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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,685 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,685 reviews

September 22, 2024

Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More

by carolyn.thomas921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I understand your concerns about the service you received at Rizza Buick GMC and appreciate your feedback. I strive to provide high-quality service to all our customers, and it’s clear we fell short in your case. If you would be willing, I encourage you to contact me directly so I can address this matter and work towards a solution. Your feedback is valuable to me, and I hope to have the opportunity to improve your experience. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

September 07, 2024

Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took More

by Christina Demitro-Ebertsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melizza Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Christina, for sharing your heartfelt experience with us. We're sorry to hear about your accident, but we're delighted that Larry could be there for you and your family during such a tough time. At Rizza Buick GMC, we strive to make each visit memorable, and it’s wonderful to know that Larry’s kindness made a difference for you. We look forward to seeing you again and hope you enjoy your new GMC Terrain! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 26, 2024

Thank you, Jim, for your tremendous support. You went above and beyond to ensure my car was repaired properly. Jim is trustworthy, honest, and always strives to accommodate your schedule. His to More

by Cdominguez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rizza Cadillac Buick GMC responded

Thank you so much for your kind words! We at Rizza Buick GMC are thrilled to hear that Jim provided you with exceptional service and support during your car repair. Your safety is indeed our top priority, and it’s wonderful to know that Jim was able to accommodate your needs. I truly appreciate your feedback and hope to assist you again in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 22, 2024

The perfect place to purchase a vehicle, family feeling at this dealership Tony Rizza is the man. More

by TIMSTEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience at Rizza Buick GMC and felt the family atmosphere. It's fantastic to know that Tony made a positive impact during your visit. I look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 10, 2024

Larry Papp helped us get the car we wanted and made the process easy as pie. A seamless experience and a nice set of wheels. More

by KEVINKINNERK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Kevin, for your kind words about your experience at Rizza Buick GMC! We're thrilled to hear that Larry made the process easy and that you’re enjoying your new wheels. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

July 10, 2024

Service is Great done right the first day friendly staff and easy to make a appointment More

by JKOPSKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for choosing Rizza Cadillac and for sharing your positive experience with us. We're thrilled to hear that you found our service exceptional and our staff friendly. We appreciate your feedback and look forward to assisting you again in the future. Thank you for your support! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

July 03, 2024

This was my first time buying a car from a dealership. I bought a used 2018 car and honestly the experience was great. i had lots of questions and ‘what-if’s’ and Anthony helped make sure I was confident More

by savannaashley4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rizza
Jul 05, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Savanna, for sharing your positive experience buying your car at Rizza Buick GMC. We're delighted to hear that Anthony provided excellent service, answered all your questions, and helped you feel confident in your purchase. We appreciate your trust in us for your first car-buying experience and are thrilled that you love your new car. We look forward to assisting you in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 29, 2024

Spent the afternoon at Rizza searching for a Buick. Larry Papp, sales rep, was super helpful and patient. We took two test drives and he made the car purchasing process very easy! Everyone from finance More

by SharonK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karli Duran
Jul 01, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for choosing Rizza Cadillac and leaving such a positive review, Sharon! I am delighted to hear about your experience searching for a Buick with Larry. It's wonderful to know that he was super helpful and patient throughout the process, making it easy for you. I appreciate your recommendation and look forward to welcoming you back! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 27, 2024

Munir was very helpful, I came in and was looking for a specific payment range and this young gentleman found me the perfect car! Thank you Rizza & Munir! More

by orapeterson1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Munir Nazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Rizza Cadillac Buick GMC responded

Thank you for choosing Rizza Buick GMC and for sharing your positive experience! We are thrilled to hear that Munir was able to help you find the perfect car within your desired payment range. We appreciate your feedback and look forward to assisting you again in the future. See you next time! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 08, 2024

Marvin G Very respectfully and informative salesman. Appreciated his knowledge and service. Really happy with my brand new Acadia! High recommend this dealership for your next purchase. Great product kn More

by Kathyfranz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Gacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Cosenza
Jun 08, 2024 -

Kathyfranz responded

Rizza Cadillac Buick GMC Jun 8, 2024 Kathyfranz Marvin G Very respectfully and informative salesman. Appreciated his knowledge and service. Really happy with my brand new Acadia! High recommend this dealership for your next purchase. Great product knowledge of brand new Acadia. Thank you again!

Jun 27, 2024 -

Rizza Cadillac Buick GMC responded

Thank you, Kathy, for sharing your positive experience with Marvin at Rizza Buick GMC! We are delighted to hear that you love your new Acadia and that you found Marvin knowledgeable. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com