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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,677 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,677 reviews

August 18, 2020

Fast friendly service. Thanks for washing my car too! Didn't have to wait too long gone for my oil change. Wished coffee would have been provided, but understand that due to the civil it's not possibl More

by SANDREESTELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Rizza Cadillac Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 15, 2020

Good service, I was in and 0ut in less than 2hrs /////////////////////////////////////Nothing else to say. People were helpful and courteous. Oil change and tire rotation and warnings on dash More

by biboscifi
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 18, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2020

Not everything was fixed, and parts missing, not satisfied at all. I asked and the service rep said u never had one, I’m not happy how this went down, and the loaner was not comparable to my car. More

by Jaymej1515
Recommend Dealer
No
Employees Worked With
John Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Aug 21, 2020 -

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

The service department ordered a part for my car over 2 weeks ago. I have not heard from the service department since. Would like to know when the part is coming in. More

by derrontravis
Recommend Dealer
No
Employees Worked With
Steve Barakat
Aug 21, 2020 -

Rizza Cadillac Buick GMC responded

We value the opportunity to learn of your experience. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

Couldn’t believe the selection of cars & the ease of the purchasing process. Our salesman, Larry Papp was knowledgeable & helped us decide on the make & model of our car. Have purchased cars from him before More

by gapapp310
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Aug 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

I made my appt for service. The work was done promptly and efficiently. I had a question regarding the invoice, but this was corrected promptly to my satisfaction. More

by Patrick Fitzgerald
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Rizza Cadillac Buick GMC responded

Patrick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

Great service Danielle is great always makes you comfortable service was done fast even had a rental for me can’t ask for better than that More

by hairpros1
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak, Danielle O'Connor
Aug 13, 2020 -

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

Danielle O’Connor was great to work with! She got us an appointment when it was convenient for us and made sure we were happy More

by LEONARDCONSTRUCTION
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Aug 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Danielle was able to provide an efficient and overall positive experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2020

Hi everything was son really quickly for me I dealt with John. Very nice for helpful their knowledgeable. I got to wait in a nice waiting room at Rizza Buick. They've always taken care of me and been very h More

by BonnieJean
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
Aug 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 09, 2020

5 stars to Joe O’Connell for making our buying experience a pleasant one. Thank you, Joe for taking me through Cadillac school& teaching me everything I need to know about my new ride. More

by Blafox
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Jim Allegretti
Aug 11, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joe was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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