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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,677 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,677 reviews

October 09, 2020

Came in for an oil change, door opened right up, was greeted with a smile and a good morning. Was there for like an hour. Excellent service. Thank you. More

by SAULBARAJAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , Danielle O'Connor
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2020

Worst buying experience I have ever had!!! From the very beginning they started lying to me and playing games. The worst lie was that we agreed on a purchase price out the door over the phone and after the More

by PRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Casino
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2020

this is a great dealer ship the sale man Larry Papp was super easy to deal with i would recommend him to all my freinds and family More

by jnelson64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Larry on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2020

Job well done as alwaysSales team worked well together Job well done as always Sales team worked well together and car was well kept Comfortable setting and experience Quick response to questions and More

by GLELAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rosales
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2020

Danielle was excellent to deal with she was friendly knowledgeable and quick to the point I will definitely try Rizza for my next car based only on the service Provided by Danielle More

by Mtoppgoirish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 07, 2020

My initial purpose for coming in was to get the check engine light off so I could pass emissions test. I already knew it was the catalytic converter. When Jim got the codes, catalytic converter was one More

by honsug2033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JIM MONAHAN
Oct 09, 2020 -

Rizza Cadillac Buick GMC responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me so we can work towards an understanding. Thank you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Oct 15, 2020 -

honsug2033 responded

I would love to see if we can come to an understanding. How about in person tomorrow at 3pm. My check engine light is back on.

October 05, 2020

Not very good. Won't recommend. I believe it is obvious that I have an issue that is being ignored. Because of previous cheating from the sales department I was entitled to a Goodwill repair that is now be More

by simplegenericuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 17, 2020 -

simplegenericuser responded

I have opened a case with gm, they said you had my information and were asked to contact me. I will reach out soon.

October 03, 2020

Salesman Felton Adams, really gave me a good experience. He was very knowledgeable and polite! Process was very smooth and Felton was attentive to our our needs. More

by harrisonoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felton Adams
Oct 06, 2020 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2020

Very professional staff. Very much recommend this location for your car needs. Thank you Felton and Jay for all your help! I hope to be back soon More

by Jacqueline Herrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2020

Their service department are rock stars. Always professional, helpful, & prompt. Been coming here since 2007 and have no complaints. You never feel unwelcome either. Special shout outs to John Ho More

by KAMENDOLA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, John, Jeff , Danielle O'Connor
Oct 06, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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