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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,677 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,677 reviews

October 17, 2020

Great service! Staff is very kind and knowledgeable. They took the time to lostrn to my problem, diagnosed it, and explained it to me in a way that was easy to understand. More

by David F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review, David and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 17, 2020

Jim and Felton assisted with the purchase of our new Cadillac Escalade and the customer service we received is phenomenal, they are friendly and true professionals. More

by Remy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felton Adams, Jim Allegretti
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 17, 2020

I enjoyed the experience and the staff where very nice. I will be planning to bring the car there in the future for service appointment. More

by JTHUREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Jim Allegretti, Danielle O'Connor
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2020

Great customer service from the moment we arrived to now!! Didn’t know anything about this dealership before arriving and was pleased with the sales team we encountered. They provided impeccable service More

by Rovingreporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2020

Danielle has always been awesome to work with. Very professional and completes follow up always. Your service department has always provided great customer service Number one !! More

by COVECONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2020

Brought my Buick Regal in for various oil leaks on the engine. I turned the car in with 3/4 tank of fuel. The advisor called me later on once they had diagnosed the leak. The parts and labor for fixing a More

by ALBERTO_SALAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

Wonderful service department experience. Quick & professional. Waiting area was clean and comfortable. Please advise employees to wear masks and wear them properly for everyone's safety. More

by eckmayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

John was friendly and professional. My issue was fixed in a timely manner. Getting a loaner vehicle was no problem. I would recommend Rizza Cadillac Buick More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 14, 2020

They offered me a free oil change and stood behind there word & did great job. I would recommend the dealership to my friends & relatives great job More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 13, 2020

Rep was very friendly, quick, even washed my car!! Awesome service!!! Will definitely come back. It was my quickest visit there in all times that I went there. More

by ericandrosagruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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