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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,677 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,677 reviews

October 30, 2020

Was in need of automatic start for my vehicle...Spoke with Danielle and she was amazing and got me in very quickly!! Everyone in their service department is very kind and helpful!! Love it there .. alway More

by annelliott5@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Danielle always take good care of me. That is why I keep coming back. Turn around time is always quick. Danielle saved me money by reminding me of my reward points. Thanks Danielle! More

by SAMUELCKENDRICKJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Samuel! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 03, 2020 -

SAMUELCKENDRICKJR responded

Thank you for the response.

October 30, 2020

The Service Personnel are pleasant and provide quality service in a timely manner. Danielle communicates well and stays on top of any additional service which may need to be performed. More

by SKIBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Dan choi was the salesman.He was very professional,he explain every detail Dan know the car business. I bought a Cadillac XT5’s. I have been in business for 57 years I wish I had him as a salesman I will More

by shuaipaj@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 29, 2020

Friendly manager ... Jim. I got in and out in a timely fashion! Workmanship was quality. Would come back to Rizza for next oil change It was nice to have the car washed. More

by LINDALGODLEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 02, 2020 -

Rizza Cadillac Buick GMC responded

LINDA, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

The dealer was quick to recognize me and let me in the service entrance as soon as I entered. There was someone immediately there to greet me and get me settled inside. More

by maureen.a.battista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

Road side assistance was awesome. Took care of problem with one hour. Great service by the technician who came to my house to look at the car. More

by Herbert Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 28, 2020

Thanks to Danielle and the service guys, the problem with my XTS was fixed promptly. I also appreciate having the loaner car. Thanks again, Rizza. More

by JUDYRGERST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Judy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 27, 2020

Danielle O'connor was extremely professional, and timely. She was thorough with the details and I greatly appreciated her patience with me. Thank You Danielle! More

by KENDRAWAITES76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle O'Connor
Oct 29, 2020 -

Rizza Cadillac Buick GMC responded

We are pleased to hear that you had an excellent experience with Danielle and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2020

Very bad service wrongly diagnosed my problem on my vehicle. Was having some suspension problems with my truck the service department told me I only needed a wheel alignment! So I took my truck somew More

by greggseymourjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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