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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

November 02, 2020

All parties involved in selling us this car need additional training with the exception of Mike Lorenzo.If it weren't for his experience and knowledge of how a car dealer should be run,this would be More

by Fred
Recommend Dealer
No
Employees Worked With
Nick Richko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Patrick DeFrancesco
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Fred, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 02, 2020

I really enjoyed how they handle me with finding a car and filling out the paper through the process of deal from the start thanks More

by DARIUS227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 02, 2020

The service was very good did not Have any problems at The service was very good did not Have any problems at all . Everything when like clock work and on time . It ran smoothly too. Thanks More

by mabbtjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Another wonderful experience with Rizza Cadillac when buying a new car. Great customer service! Salesman was able to find a vehicle according to my specifications. Overall, extremely satisfied. More

by MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Mo, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Rizza Cadillac Buick GMC. We can’t wait to see you for your next servicing appointment! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Each time I've come to the dealership, the staff has been very courteous. If I have additional questions the Service Rep takes the time to check out what I'm asking about and determine if additional service More

by BJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2020

Great Service! Mark Hoover is your guy when you need someone who goes above & beyond! They are great about keeping you informed about service needs! More

by JNET525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mark went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2020

Jay and Felton were very friendly and helpful.. definitely recommend buying a car from this dealership. We have bought multiple cars from here and always have gotten the best service!! More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.co

October 31, 2020

They always do a wonderful job! Jim was especially good and called me with updates. It turned out that the problem with my car was under warranty still so I didn't have to pay anything at all! More

by maryellenpodgorny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Very clean and modern dealership with friendly staff. I experienced great customer service right from the first phone call. I’ll definitely lease a Cadillac from here again and work with John again. He was More

by MattR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 30, 2020

Was in need of automatic start for my vehicle...Spoke with Danielle and she was amazing and got me in very quickly!! Everyone in their service department is very kind and helpful!! Love it there .. alway More

by annelliott5@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 03, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

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