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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

November 20, 2020

One of the best service departments I have ever worked with. They keep you informed if the progress and don't try to up sell you on something you don't need. Clean facilities snd pleasant staff even durin More

by modgraph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Monahan
Nov 24, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 19, 2020

Nice experience getting our pre owned car here. A good deal and everyone was very responsive At each step along the way. The process took a day or two that was it. More

by PHELLER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rosales
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 19, 2020

Very nice and making sure that your priorities are right. They don’t take advantage of you! 10/10 recommend Felton is a very caring person and a great car salesman More

by JasonPalumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felton , Jim Allegretti
Nov 21, 2020 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 19, 2020

Great service and really nice people! Gail was really great! We had a very nice salesperson who gave us the best deal up front without doing the usual back and forth The finance person Tom was very hel More

by SCOZZOLINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Dealership was clean. Mark was pleasant, patient as we were getting a vehicle for my 85 y/o mother. Ryan was equally as pleasant and helpful. More

by smdhumbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Gail Asikin was excellent! She not only explained what services would be performed on my vehicle, but she informed me of a way to obtain a $200 rebate. More

by D Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Asikin
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 18, 2020

Car sales man was a jerk and no help at all after I brought a 55,000 car will never buy anything from you guys again More

by LDODD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember his name
Nov 18, 2020 -

Rizza Cadillac Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

LDODD0 responded

Told this Guy I had a check engine light on the car I just brought a week ago and to find out the warranty is void it because it Has A after market exhaust on it so that’s gonna cost me four more Thousand so I wasting my time getting A extend Warranty and nobody told me about the exhaust

November 17, 2020

This Honda Odyssey was priced to sell! I couldn't have made a better deal for the condition of the pre-owned I purchased. Felton was friendly, personable. Nick was a great business negotiator. I'm very ha More

by barbiegrl714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felton Adams
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2020

I wish the owner and sales manager wore masks inside the dealership. I had to ask the finance department director to put on a mask before I entered his office. More

by PEGKALISZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Mike Lorenzo
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 17, 2020

Mark Hoover was an excellent salesman. Friendly, direct, honest and no nonsense. He listened to our requests and delivered us what we needed. He did not put any excess pressure on us. He helped us get what More

by Upton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Mark on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 19, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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