Rizza Cadillac Buick GMC

Always a pleasant experience even during these trying times. Good communications within the organization and hold time on the phone is minimal. Picking up the vehicle when service is complete is fast snd times. Good communications within the organization and hold time on the phone is minimal. Picking up the vehicle when service is complete is fast snd smooth. More

They did a good job in the time they said it would take. Clean & did what they said would do. Fix the recall in a timely manner Clean & did what they said would do. Fix the recall in a timely manner More

John O'connell my salesman ,from start to finish ,went beyond the call of duty to ensure my car buying experience was a positive one. Especially rewarding was the time he took to familiarize me with the h beyond the call of duty to ensure my car buying experience was a positive one. Especially rewarding was the time he took to familiarize me with the high tech features of my new vehicle, rather than making the sale and walking away. He was present every step of the way assisting with the transfer and set up of my OnStar and SiriusXm subscriptions and beyond. He was very patient in answering all of my questions and most importantly always going that extra mile to assist me in making informed decisions about my purchase. More

Best dealership in the Midwest!!! John went above and beyond his job as a sales professional to make sure I left happy. I went in looking to trade in my old car for a better car and left with a 2020 Cadi beyond his job as a sales professional to make sure I left happy. I went in looking to trade in my old car for a better car and left with a 2020 Cadillac!!! I am so happy with my transaction I will never go to another dealership, they have truly made a customer for life. I recommend anybody to deal with John to help find a car and David to work his magic to get you in your dream car. If trading in an old car I recommend removing all important and expensive items yourself. A $150 battery jumper box I had in the trunk disappeared when some people from the service department moved my personal belongings from one vehicle to another. I still cant complain because of the great service I received from John, David and Brian. Cadillac needs to give these guys serious raises!!!! More

I worked with Danielle who is always a pleasure. Can’t say enough for how helpful she is. She is always friendly, and remembers everything. say enough for how helpful she is. She is always friendly, and remembers everything. More

The loaner I was promised was waiting for me when I arrived. I was waited on promptly and treated courteously as is always the case at Rizza Buick. The issue was resolved and my vehicle was returned as arrived. I was waited on promptly and treated courteously as is always the case at Rizza Buick. The issue was resolved and my vehicle was returned as soon as possible. More

Danielle is the greatest! Great customer service. She is the reason that I continue to purchase from Rizza in Orland park. Keep up the great work. the reason that I continue to purchase from Rizza in Orland park. Keep up the great work. More

Danielle was extremely helpful with applying my Accessory Allowance for the purchases I made. I appreciate the customer service I received and would gladly recommend Rizza Cadillac. Allowance for the purchases I made. I appreciate the customer service I received and would gladly recommend Rizza Cadillac. More

I had an appointment for service an was taken in right away. The job was done in no time flat. Danielle my service rep was fantastic. She even caught an oversight done by someone else, and was able to sa away. The job was done in no time flat. Danielle my service rep was fantastic. She even caught an oversight done by someone else, and was able to save me $ 120.00 she found a nail in my tire i had not seen. More

HORRIBLE DEALERSHIP TRIED TO STEAL thousands in used car deal!!!!!! BEWARE of RIZZA Cadillac in Orland Park and Melissa in bus development and Chris in Sales. They will try to scam you on the price !!!!! deal!!!!!! BEWARE of RIZZA Cadillac in Orland Park and Melissa in bus development and Chris in Sales. They will try to scam you on the price !!!!! Went in today and drove a 2018 CTS that is priced online at $28,000. After driving and seeing online pricing I knew we needed to add 7% tax and $300 doc fee. Melissa tried to tell me the price was $35,0000.00 !!!!!! otd because they do not include the CPO fee & govt fees??? I had my $ 100,000 Porsche CPO'd for $ 4200 and it was included in the listed price like every honest dealer in the world!!!!! STAY AWAY from RIZZA !!!!! More