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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

December 22, 2020

I’m pleased with the Deal I received and found the exact vehicle I was looking for.... Extremely professional and knowledgeable Staff ( John O’Connell & Jay Bakr ). Absolutely will visit Rizza Cadilliac for More

by MCMLXV313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Mike Lorenzo
Dec 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2020

My wife and I drove almost 2 hours to test drive a car on December 16th, 2020. We didn't but the vehicle because we couldn't come to an agreement on price. At this point, not a terrible experience. As we wer More

by ryein
Recommend Dealer
No
Employees Worked With
Jim Allegretti
Dec 23, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 22, 2020

Explained the car was making a crunching sound when turning a dismissed as cold weather. No multipoint inspection report AGAIN. Issue w 2nd row console More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't have my receipt w me right now
Dec 23, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2020

Mark was great to work with! Wonderful problem solver when there were some hiccups. The car is great, enjoying the XM! I do wish the staff wore masks more consistently. More

by SHEALYNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2020

I must say the salesmanship, professionalism and customer care exhibited by the collective team (Anthony, Jim, Brian and John) was one that I will always value; they made me and my wife feel “valued” as repe More

by Wayne & Rosalind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian J (Finance Manager), John O'Connell, Jim Allegretti, Anthony Rizza
Dec 22, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2020

Fenton Adams was very helpful and followed Covid 19 protocol. We appreciated his help and assitance with choosing our Cadillac. Jimmy was also great and friendly and made us feel welcomed. More

by Molls1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felton Adams, Jim Allegretti
Dec 22, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Really great service. The service team kept me updated and did an amazing job. I am glad that I went with rizza for my new car purchase back in February More

by Scottiev82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Great experience, knowledgeable salesman, who was very well versed with the make and model I purchased. I would recommend him to any of my friends and family. More

by Jester911
Recommend Dealer
Yes
Employees Worked With
John O'Connell
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

Great and timely service covid-19 protocol was followed explicitly. The loaner vehicle was available ASAP!!. I would recommend service to all of my friends and family. More

by sunra82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2020

We purchased our 2021 Acadia through Joe Volturo. He went above and beyond helping us with our purchase. Ryan also did a great job explaining all the equipment when we picked up the car as it was Joe’s More

by GWEN58550
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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