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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

January 07, 2021

Best service ever, that young manager Mr. Rocha great to deal with. Excellent service thanks for the great deal on a nice reliable vehicle couldn’t be happier More

by Juanrocha0427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rocha , Jim Allegretti, Juan Rocha
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

Hello Juan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mr. Rocha was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 07, 2021

Every time I get my vehicles serviced at Rizza they add on an extra charge for shop supplies. This time it was 50 dollars.I’m done with Rizza More

by GRK312
Recommend Dealer
No
Employees Worked With
Unknown
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 21, 2021 -

GRK312 responded

Hi, this is Gary, I’m contacting you per your request regarding my review

January 07, 2021

Took 2 1/2 hours to complete oil change & tire rotation even with an appointment. 2 parties that arrived AFTER me were serviced before I was. More

by ffpd396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Jan 11, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2021

Great experience very helpful car was better than expected thanks to John D. O’Connell will hopefully be back for another sale thanks again rizza Cadillac More

by Liyahs16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 05, 2021

The Service Department does a wonderful job taking care of our needs. When I arrived to pick up my car, Gail Asikin had the paper work completed for the rebates that were available for the work that was d More

by KARENMIKAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Asikin
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 04, 2021

Great experience purchasing our used car. Finance guy was very helpful. Definitely would recommend this dealership to others. Love our car. Hope that your follow-up is good as well. More

by Bambi12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 03, 2021

Excellent service as always. All the staff is friendly as well as helpful I will always bring my vehicle here for service. They do excellent work More

by D101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 03, 2021

We were helped by Felton Adams, he was very knowledgeable & helpful. We would recommend him highly and the whole experience was very enjoyable. Thank you More

by sheshebetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Felton and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 03, 2021

Jay and Dan's personal service and attention to detail from start to finish was exceptional. Really a great Dealership that we will highly recommend. We visited several dealerships and found Rizza's far More

by Crosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

Crosby, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 02, 2021

Anthony Rizza made the deal possible. Burt in finance made it easy. Thank you so very much for working with me. Such an amazing group of individuals to work with More

by parker.raquel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, Anthony Rizza
Jan 05, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. J.C Rocha- Business Development Manager- jrocha@rizza.com

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