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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

January 19, 2021

Felton Adams is an excellent Sales and Leasing Consultant. He took time to answer all of our questions. He worked with us to get a price that made us happy. More

by Dever.nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felton Adams
Jan 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2021

Great service Candence was very good at keeping me up dated on the status on the truck I was looking for and they delivered the one I wanted More

by Javierdiaz7d
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candence is the best, Anthony Rizza
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 17, 2021

Very pleased with the the reception and responsiveness I received! Friendly, professional, and I would highly recommend the folks that I talked with. Top notch! More

by B.RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2021

Jim kept me informed about what was going on with my vehicle. Called me to ask questions about the issues I was having for troubleshooting the issue More

by George Lombardo 11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2021

Felton Adams was a 5star service sales person. He took time to help select the right car for me. Thanks for your excellent sales service. More

by Lvhudson411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Futon Adam, John O'Connell
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2021

It was not a good experience. Your service rep needs some classes in customer service. I will not come back unless John Howard is back in the Buick Service Dept. More

by SOLDBUYBARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Choi
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2021

Knowledgeable...friendly...one of the family...helpful...good looking...welcoming atmosphere...intelligent...and thirteenth other words of your choice that fit the required minimum necess More

by Dalebeutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2021

Had to wait 3 hours for a scheduled oil change. Probably just go to Jiffy Lube next time. Need to have a little more communication. More

by rkriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
January 15, 2021

John was AMAZING!! This service location has always been so great but John went above & beyond to help me! So appreciate him & everyone else there!! More

by jlmitc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2021

Extremely happy. Great car buying experience. I will definitely buy my next Cadillac or GMC Denali from them. Ask for John O’Connell for buying a car and make sure Mike Lorenzo does your financing. More

by MAJO9919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Mike Lorenzo
Jan 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! J.C Rocha- Business Development Manager- jrocha@rizza.com

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