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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

February 06, 2021

My first visit here, did like the service. And I do like the no hassle with what I only needed done.making my first visit a pleasant one More

by bonopantoja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2021

Becky and Gail are great! Wonderful service and got us in on the same day that we called after some unfortunate mishaps. Thank you very much More

by LYN1ST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and Gail
Feb 09, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 04, 2021

Easy scheduling with Service Dept & FAST & FRIENDLY service upon arrival. I'm a 20+ year customer & the Rizza Service Dept is one of the reasons I continue to come back for each of my Leases. More

by jeffscheiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Feb 08, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 04, 2021

Gail was extremely professional and very nice, she was also very accommodating and fixed some other issues with recalls that I needed to get fixed!!!! More

by johnnydmnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 08, 2021 -

Rizza Cadillac Buick GMC responded

Hi Johnny, and thank you for this great review! We're happy to hear that Gail took care of you! They are a great asset and we appreciate all that they do. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 04, 2021

My experience every time I go into the dealer ships has always been very pleasant and positive I recommend my Cadillac to whomever will liste. More

by TATIANACLARK029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky from service & Ann at the front desk She made me feel welcome, John O'Connell
Feb 08, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 03, 2021

You guys very bad service Car under warranty bumper to You guys very bad service Car under warranty bumper to bumper Why you Cant fix it because of a small accident It has nothing to do with the char More

by Exoticautorepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
Feb 04, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with us. It is our policy that if a problem is found to be related to an accident the repairs are not under warranty. If you would like to discuss further please contact me at your earliest convenience. Sincerely, Tom Wentz Service Director (708) 407-7490

February 02, 2021

We were very pleased with the service. We were given a loaner but had to wait approximately 20-25 minutes . My car was returned with everything completed and the car had been washed. More

by MARSHAGRACE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t see the person’s name
Feb 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2021

I brought my Xt5 in for its first oil change. I received prompt service. Rebecca D’ Andrea was very professional , courteous, helpful and made the visit a pleasant one. More

by ROB04247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Feb 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review, Rob and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2021

Dan Choi was great. Answered all my questions in an easy to understand manner. It was a pleasure to work with Dan thru the whole transaction. More

by eugenegalassini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Dan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2021

Great service department. Gail and Becky are fantastic and I would recommend them to anyone. Everything done as stated and handled right. Will continue to bring my service vehicles here. More

by benjamin_robinson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Asikin
Feb 03, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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