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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

February 19, 2021

Love the fact that usually things are done in a pretty quick fashion with somebody that you can talk to and that is knowledgeable about the product. Only thing is your phone system to get to somebody in s More

by DIVANCEVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 23, 2021 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 16, 2021

Service good and efficient as expected. Gayle was knowledgeable and friendly. The wait was not very long and I was notified immediately when my vehicle was ready, it’s a plus that they washed it. More

by Chris D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayle
Feb 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 15, 2021

Larry was nice to deal with and made my purchase of a used vehicle very smooth. This 25 word minimum makes this reviewer annoyed. twenty-five. More

by Mmmcd67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 15, 2021

Terrible service work. Returned the car to me after a week and the noise from front end components was still there. Returned it took another week and picked up the vehicle frozen over in the interior. I More

by pbubke1997
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Rizza Cadillac Buick GMC. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 14, 2021

I had a great experience working with everyone. They were very friendly and helpful. My salesman was also great. The only reason I gave him a 4 instead of 5 is he tried to ‘sell me a story’ that wasn’t true More

by CINHEN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 14, 2021

Excellent service. Becky was very helpful making sure the service was timely completed. The loaner car was spotless. They even cleaned my car. Great experience. More

by JKANELAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Rizza Cadillac Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2021

Quick professional courteous ready as promised. Service area neat and clean. Very explanatory of all work allowed coupon. John and service guy that took car in were great More

by edwalker53
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2021

My salesman Chris did a good job in getting me into my used vehicle! Chris was very knowledgeable in regards to my vehicle choice. Thank you! More

by SUE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Sue! We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2021

He was really nice to work with we like his Spirit And if I run into someone looking for a car I will send them to him More

by ilive1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2021

They have good customer service and very professional and patient with me and made sure I had the best financial deal and made sure I got a good monthly payments within my budget More

by K.Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Jim Allegretti
Feb 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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