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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,676 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,676 reviews

February 27, 2021

Becky in service did a great job! She made my visit a terrific experience and made sure I had a loaner while my vehicle was being serviced. Thank you. More

by Jacksgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Becky on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Always courteous and the staff is well trained. I appreciate the professionalism provided by everyone. I would recommend Rizza Cadillac to any one because of their good customer service and workmansh More

by tsmit277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

John Howard has been taking care of me for years and always does a great job! The Buick Loyalty Points helped in reducing my bill More

by L1035170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

I drove from the west loop about 40 minutes away and will hands down continue to do it again and again because Rizza is that good! More

by ctwinn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Oil Change and Tire rotation went well. Very short wait and a great price. They called me to schedule the appointment, I did not have to remember. Thanks for that Rizza..... More

by Meesh114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2021

My service advisor was good. I brought my CT5 in for my first oil change & there was a recall that was going to be addressed as well. I was given a loaner SUV and told that I would get a call when my car w More

by MRYBA1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail in Service
Mar 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2021

Rizza has the best service desk I’ve ever dealt with great customer service , follow up is great and very friendly . Waiting area always nice and clean. More

by seffinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2021

Oil change and tire rotate was great and fast. Was quoted 54.99 on the phone but charged 69.99 so I might go Jiffy Lube next time. More

by MIKEK11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2021

The last time I purchased a car was 14 years ago and, I do not know if you are aware, but purchasing a car then was not a pleasant experience. Last Thursday I purchased a certified pre-owned 2019 Acadia f More

by moskal_LTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Feb 26, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share with us! The goal of the Rizza Cadillac Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2021

I wish to thank John Howard for his quick and I wish to thank John Howard for his quick and knowledgeable service. He was instrumental in getting me signed in and had the work on my car done in More

by IBAYA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Rizza Cadillac Buick GMC responded

Hi, and thank you for this great review! We're happy to hear that John took care of you! They are a great asset and we appreciate all that they do. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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